McDonald's

3.5
1513 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2260 Hwy 394, Blountville, TN
37617, United States

Hours

Reviews

3.5
1,513 reviews
5 stars
546
4 stars
319
3 stars
295
2 stars
115
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.

Positive Staff Interactions

Some employees, like Brenda and Samuel, received praise for their friendliness and helpfulness, contributing positively to customer experiences.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty tables and unsanitary conditions.

Inconsistency

Overall, the experience varied greatly, with some customers enjoying their meals while others faced significant issues.
  • HC
    Hunter Carrier
    Oct 31, 2025
    1.0
    Ordered hot cookies and got cold ones. How hard is it to heat up some cookies
  • NJ
    Nick Jones
    Oct 26, 2025
    1.0
    Horrible service came in at around 6:30 and no one would wait on me I ended up having to place my order on the machine myself no management doing anything to take care of the customers had to wait 10 minutes on my food then when I finally got my food they didn't give me my drink cup till I had to finally ask someone after having to yell at them to get someone's attention..
  • GS
    grayce stout
    Oct 24, 2025
    5.0
    samuel was extremely nice and made the experience so positive we will continue choosing this location.
  • HT
    Heather B From TN
    Oct 24, 2025
    1.0
    Pretty disappointing visit. My Big Mac was dried up, the fries were cold, and the service was really slow. It took at least 15 minutes to get our food. Definitely not what I expect from McDonald’s. Hope they can improve food quality and speed next time.
  • JJ
    Jessi Jones
    Oct 19, 2025
    1.0
    McDonald's in Blountville suck! I think the moble app users that get the free food is the food that's extremely OLD dry and hard as a brick! And you ask for ranch and honey mustard and they try to make you buy it! Like what does it do come out of your pocket?! Anyways The Food is trash I couldn't even eat it it was so tough and hard smh 🤦‍♀️

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Blountville, TN?

This McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to midnight.