McDonald's

3.6
1531 reviews
Get DirectionsCallWebsite

Business Details

4101 B Highway 412 South, Bells, TN
38006, United States
(731) 663-6118
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4101 B Highway 412 South, Bells, TN
38006, United States

Hours

Reviews

3.6
1,516 reviews
5 stars
533
4 stars
362
3 stars
293
2 stars
122
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked fries and incorrect items.

Employee Performance

While some employees received praise for their friendliness and service, others were criticized for unprofessional behavior and lack of hygiene.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall impression.

Mixed Experiences

Some patrons had positive experiences with fresh food and good service, but these were overshadowed by the overall negative feedback.
  • HH
    Honda915
    Nov 6, 2025
    1.0
    I was served raw food. Even asked to pull so they could cook it. Y’all weren’t busy at all.
  • TC
    Tracey Coffin
    Nov 3, 2025
    2.0
    Very slow service. They were not busy. My drink was wrong. I ordered a carmel frappe and received a mocha frappe
  • AH
    Amber Hughes
    Oct 30, 2025
    1.0
    I ordered three chicken nugget meals. I received cold, hard nuggets and no sauce was given. I tried to call but their phone is out of service. So I drove back over there. All but two employees were sitting at a table playing on their cell phones. I asked to talk to a manager. She was also sitting at the table and would not stop playing on her phone to even talk to me. I can not afford to waste money like this! I ended up cooking at home.
  • JS
    Jay Slayton
    Oct 23, 2025
    1.0
    The people at the drive through don't even speak English. If you ask for picante, they go get a supervisor to interpret. Are you kidding me? A Mexican has to get a supervisor to interpret the word picante? I won't visit this McDonald's EVER again.
  • CS
    Cheryl Smith
    Oct 12, 2025
    5.0
    Sweet tea and Carmel frappe with 2 extra shots of expresso.. the sweet tea is Always Fresh Always so good I could bring a couple jugs to fill and drink!!🤣❤️The workers are the best workers .. Very kind .. they greet you and tell u to have a great day all the time..
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Bells, TN?

McDonald's delivery hours in Bells, TN are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.