Dairy Queen Grill & Chill

3.1
493 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7613 Highway 70 S, Bellevue, TN
37221-1854, United States

Hours

Reviews

3.1
493 reviews
5 stars
150
4 stars
92
3 stars
51
2 stars
46
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned poor food quality, including stale items and incorrect preparation.

Staffing Problems

The location appears to be consistently understaffed, leading to delays and poor service.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and bathrooms.

Management Criticism

Reviews highlighted issues with management, including lack of support for staff and poor customer service.
  • MB
    Melissa Brown
    Nov 3, 2025
    5.0
    Always great when I go Is a bit busy and takes a minute to get through but it's worth it
  • SD
    shawna Davis
    Nov 1, 2025
    5.0
    This is the cleanest, nicest dairy queen I have ever been to. Our food was hot and fresh, and the service was friendly and fast. I would definitely stop here again if I am in the area.
  • BR
    Brenna Rozario
    Oct 9, 2025
    1.0
    Not a soul in sight, I was the ONLY customer and the drive through operator made me wait to order, then he had me pull up and wait like 5-10 minutes for an order of French fries. What exactly are they doing in there?
  • CL
    Colin Long
    Oct 7, 2025
    3.0
    basic experience here. after many failed attempts to order from sonic, i came to DQ for a sweet treat. taste was fine, service was good, and they did the thing, yes, they flipped the blizzard upside down.
  • SB
    Stephenie Bailey
    Oct 5, 2025
    1.0
    The drive through operator stuck the debit machine out the window for me to scan the card myself, the keypad was covered in melted ice cream and crumbs and sun glare made the screen unreadable. Ok? Then the employee hands me dilly bars that are completely crushed and the ice cream filling the bag was color of mucus. This place deserves to close.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Bellevue, TN?

Dairy Queen Grill & Chill in Bellevue, TN is open daily from 10:30 AM to 10:00 PM.

Is Dairy Queen Grill & Chill closed on any holidays?

Yes, the location is closed on November 27, 2025, and December 25, 2025.