Many customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, food being cold, and unsatisfactory meal quality.
Cleanliness
The restaurant was noted to be clean by some customers, but others pointed out issues with unsanitary conditions and dirty equipment.
Staffing Issues
The location appears to be chronically understaffed, leading to slow service and overwhelmed employees.
Positive Experiences
Despite the negative feedback, there were several positive reviews highlighting good food and friendly service from specific staff members.
UB
USA Babe007
Nov 11, 2025
5.0
Great place love their Blizzard's
LE
Luke Evans
Jul 12, 2025
1.0
I would give negative stars if I could, the blue hair worker was disrespectful and rude 0 out of 5 thankfully Neil was there. He is the only kind soul left there. :( I used to love Dairy Queen
CB
Charlie Birchmore
Jun 4, 2025
5.0
Great experience! Busy at lunch but reasonable wait. Helpful staff, obviously working together to speed things up. Hamburgers were perfectly done. Cheese curds were a very pleasant treat. Thanks y’all! We be back again.
LP
Larry Pareigis
Aug 28, 2017
5.0
Nice clean place, great responsive staff, killer ice cream. What's not to like?
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Bellevue, TN?
The Dairy Queen Grill & Chill is located at 8215 Highway 100, Bellevue, TN 37221-4007, US.
What are the opening hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
The Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What kind of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
What services does Dairy Queen Grill & Chill offer for families and children?
They provide booster seats, high chairs, family-friendly atmosphere, are good for kids, have restrooms, outdoor seating, WiFi, and wheelchair accessibility.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is it possible to order food online from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/44500/.
Are there any nearby restaurant options close to Dairy Queen Grill & Chill in Bellevue?
Yes, nearby dining options include Taco Bell for Mexican fast food, Chaffin's Barn Dinner Theatre offering American cuisine with entertainment, and Las Palmas Mexican Restaurante for Latin American dishes.
What nearby shopping or hardware stores can customers visit around Dairy Queen Grill & Chill?
Customers can visit nearby hardware and retail stores such as Elder's Ace Hardware-Bellevue, Ace Hardware, Hart Ace Hardware, O'Reilly's Amish Furniture, and Designer Floors & Interiors.
What nearby recreational and wellness facilities are close to Dairy Queen Grill & Chill?
Nearby facilities include Paragon Strength and Fitness gym, Relax Foot Spa, and ATA Martial Arts club for fitness and wellness activities.