McDonald's

3.6
2138 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Fast Lane, Baxter, TN
38544, United States

Hours

Reviews

3.6
2,138 reviews
5 stars
779
4 stars
469
3 stars
385
2 stars
174
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, even during off-peak hours.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory taste.

Customer Service

Feedback highlighted issues with rude and unprofessional staff, as well as a lack of assistance during order issues.

Cleanliness

Several reviews mentioned concerns about cleanliness, including flies and dirty counters.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and the friendliness of certain staff members.
  • KS
    Kathy Smart
    1 day ago
    1.0
    I went through the drive-thru this afternoon,I have to say they were busy but when I got home and went to eat my two little cheeseburgers the meat was burnt it was black on both sides. My dog wouldn't even eat it and he eats everything. Considering how busy it was I was surprised at how quickly I got my food and now I know why because the hamburgers had already been cooked and they were burnt. Why would anyone sell that to a customer? You can't tell me that whoever was cooking those burgers didn't know that they were burnt. If they're black and charred they're burnt!
  • JS
    Joshua Storm
    Jan 4, 2026
    1.0
    Fries were as cold as the employees attitudes I waited longer than I should have burger was salty way to much burger shake the entire time I waited for my order all I heard was gossip from the kitchen cussing and complaining about what people were ordering I walked in and asked to make sure that the front counter was still excepting orders and was told yes and then I hear from the kitchen that of course we’re open we’re not here for our health very rude very unprofessional I drive truck across the entire country and I expect to get good service from the places I decide to eat will not ever eat at this location again
  • BB
    Bubbas
    Dec 27, 2025
    2.0
    It crazy how much the food has gone downhill
  • JA
    Joshua L (AtkaCapn)
    Dec 16, 2025
    1.0
    Never fails, you’re gonna wait at this location. It’s Right off I40 and on the way home for me. Sometimes I’m craving McDonald’s. It doesn’t matter if I order just a water or a sack of burgers. I ALWAYS end up having to park in a stall and wait. 10:30 at night no one in line and I’m waiting. 6:30 am and no one in line, and I’m waiting. Middle of the day, NO ONE IN LINE AND IM WAITING. Not sure what’s going on in there, but this location is DEFINITELY NOT “fast food” Sadly you’ll continue to get my business Ronald, because you’re the only McDonald’s close to home and I’m a Fat POS 😂
  • GP
    Gary Page
    Dec 15, 2025
    3.0
    Food was fresh but the employees all got attitude because u ask them to fix your order then they are never open and ready early mornings

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 110 Fast Lane, Baxter, TN?

McDonald's at 110 Fast Lane, Baxter, TN is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.