McDonald's

Reviews

• HL

  Hannah Langley

  4 days ago
  2.0
  I ordered through the app and attempted to check in but the screen malfunctioned when I went to put my spot number and there was no way to correct it. It told me to go in to pick up my food and show them my code. I did and the manager that was a check out stated that I never checked in. I explained what was going on and showed her my phone. I told her I tried to call and she mumbled something about the phone not working… as I stand there with a screaming 2 year old. The food was ready which was nice, but not warm. She handed me a large bag of food and a tray of drinks for me to get out the door while holding my 2 year old and with my 6 year old by my side. They offered no help. Nothing to cover the mess up. No kindness. I get it’s not her fault the app messed up, but it isn’t mine either. There should have been another option outside of calling a phone that doesn’t work. Thankfully there were nice customers that helped open doors and get to the car because the workers showed no care.
• AA

  Adeoneer

  Nov 14, 2025
  4.0
  It was quite busy and I got my food quickly and the server was very professional and polite.
• AF

  Al Farrington

  Nov 1, 2025
  5.0
  The restaurant looked clean, the employees were friendly and seemed to be making effort to provide good service. My gripe is that I ordered on the app, from the Monopoly menu. I ordered 2 sandwiches and a large fries and not one of the items had the monopoly game pieces on it. 😡
• HD

  Heavinleigh Durbin

  Oct 30, 2025
  1.0
  If i could give this McDonald's less stars i would. And the main reason is these two female workers who always close linch orders 30 mins to an hour before theyre supposed to actually change for breakfast (4am). And everytime I've placed a mobile order that was close to this time, even before the 30 mins window, as in placing my order at 3am, they would cancel it. Well just recently i had placed a mobile order 50 mins before they change to breakfast and when i had arrived at the druve thru they had told me they were switching to breakfast and couldn't take any orders atm. I told them i had a mobile order and they told me it would be cancelled and that id get my money back within 10 mins. Shortly after i noticed the time had gone by i still didnt have my refunded money, so i went through the drive thru yet again to see if i could get an answer. When i did the lady had told me I was responsible for cancelling my order (as if they havent always been the ones to cancel it previously) and when i pulled up for her to show me how i got a message saying i wouldnt get my money back untill 5-7 business days had passed. Ive tried to give this McDonald's several chances, and there are some amazing workers here. But these two ladies who are around on some days after midnight have started to make me never want to come to this McDonald's again. They give the worse service in multiple areas other than the one im mentioning here.
• SJ

  Shannon Johnson

  Oct 26, 2025
  5.0
  Stopped here on the way home from Crossville. The restaurant was clean. Even though they were extremely busy (Saturday around 11:30am) everyone was smiling and cheerful. There were so many people at the drive thru, inside at the kiosks and to be honest I had no idea how to use the self service kiosk. Luckily there was a kind woman who was in a fluorescent vest at the cash register. It was indeed my lucky day because she normally only works breakfast shifts. I ordered the $7 special that was on the front window. There was a bit of a wait but I didn’t mind. This shop was set up like a factory in the back and seemed to be pretty efficient. I received my order and went out to the truck. The first thing I noticed was that the fries were hot and fresh!! I had gotten sweet and sour for the nuggets but truthfully those were for my huskies. The sweet and sour was really good on the hot fries! My huskies also loved that I shared the fries with them. I got out the box of nuggets and they were hot and fresh also. My guys had to wait just a minute but they loved them!! Lastly I opened the sandwich. Y didn’t really read the sign other than the $7 part, so imagine my surprise when I opened the sandwich and it was a double cheeseburger with lettuce, tomato, onion, and mayonnaise. Granted the beef patties are not the biggest but the overall burger was amazing!! It was hot and fresh also! The lettuce was fresh, green and the tomatoes were also fresh. This was literally the best McDonald’s experience I have ever had. Thank you to the well oiled machine of a crew that takes the time to make every bite a good one.

Frequently Asked Questions About McDonald's