Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bartlett, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7636 Us Highway 70 North for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
912 reviews
5 stars
453
4 stars
243
3 stars
98
2 stars
41
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not matching the order specifications.
Positive Staff Interactions
Some customers praised the friendliness and attentiveness of the carhops, highlighting positive interactions despite other issues.
Inconsistent Experience
The quality of service and food varied significantly, with some customers having great experiences while others faced multiple problems.
- KBK BDec 26, 20255.0Good customer service food was fresh
- MMMelissa MirandaNov 19, 20251.0I ordered thru the app, and check in, the screen said my ordered was going to be delivered and waited 10 minutes and nothing, pressed the red button they told me my ordered had to be made and they got an attitude. I was in a hurry that's why I order thru the then still waiting. Bad service
- AOashley owensSep 13, 20251.0I guess they tried to make a blooming onion and turn into a mushy mess it was supposed be onion rings
- DTDanny TiptonAug 29, 20255.0The food and service was outstanding! They took my order quickly and soon my server brought my food out and it was hot and delicious 😋
- ALAshley LAug 24, 20251.0This sonic has gone downhill. We had a similar experience about 6 months ago but decided to try again tonight. I spent $40 get home and cheeseburger is soggy and barely warm. Asked for no tomatoes but had them on there, not a big deal. The sogginess was the big deal. Like it had been sitting for a while. I had to throw away after 2 bites, just gross! Cheese sticks were still cold in the middle! Oreo blast I paid for extra Oreo and it was barely mixed with less Oreos in it than normal. Looked like Oreo dust! Peanut butter milkshake that I paid for extra chocolate syrup to be added wasn’t. Just all around disappointed and won’t be back. Carhops are always sweet!