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Arby's

4.0
(1336 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8018 Us Highway 64, Bartlett, TN
38133, United States

Hours

Reviews

4.0
1,336 reviews
5 stars
648
4 stars
345
3 stars
155
2 stars
63
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendliness and helpfulness of the staff, particularly highlighting individual employees who made their experience enjoyable.

Food Quality

While some customers enjoyed the food, others reported issues with temperature and freshness, indicating inconsistency in food quality.

Cleanliness

Several reviews noted the cleanliness of the restaurant, with some describing it as one of the cleanest fast food locations they have visited.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.

Order Accuracy

Numerous reviews indicated problems with order accuracy, including missing items and incorrect orders.
  • JR
    Jarett Riegling
    Feb 12, 2026
    5.0
    The people were great! Very kind and respectful!
  • WK
    William Keck
    Feb 8, 2026
    5.0
    I don't give reviews often but this place deserves 5 stars. First thing I noticed was how clean the place was. And the employees were so nice and helpful. Ya'll made an old man's day.
  • MJ
    Marlaina Johnson
    Feb 2, 2026
    5.0
    I just want to say, we went on 02/01 and dealt with Ms.Quinneviya and she literally made the experience! My husband loves to play and some people get annoyed as if you are a burden for even being there. She took him and handled him like a champ! She was friendly, joked and laughed and that is what is missing in customer service these days! SHE is the reason we would be back! Its hard enough trying to find good & happy help, but Arbys has found that in her! Great job Quinneviya!!! You are a one of a kind!!
  • SJ
    Sherman Johnson
    Feb 2, 2026
    5.0
    I just want to say, we went on 02/01 and dealt with Ms.Quinneviya and she literally made the experience! I love to play and some people get annoyed as if you are a burden for even being there. She was friendly, joked and laughed and that is what is missing in customer service these days! Food was hot & fresh!! However, SHE is the reason we would be back! Its hard enough trying to find good & happy help, but Arbys has found that in her! Great job Quinneviya!!! You are a one of a kind!! -Johnson Family
  • VF
    Vincent Foster
    Jan 6, 2026
    3.0
    Roast beef was great, but no straws and curly fries had no seasoning.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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