Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,574 reviews
5 stars
402
4 stars
311
3 stars
297
2 stars
180
1 star
384
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and poor food quality, indicating a lack of attention to detail.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty floors and unkempt play areas, contributing to a negative dining experience.
Wait Times
Customers frequently complained about excessive wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
Food Quality
Several reviews noted that food was often served cold, stale, or improperly prepared, leading to dissatisfaction with the overall dining experience.
- CTCharles ThompsonNov 3, 20251.0Awful service. Stood in the lobby for 10+ minutes before an employee even spoke to me.
- CHCody HatchelNov 3, 20255.0The biscuits were cooked perfect
- OHOwen HintonNov 1, 20251.0Never go here. I ordered food at 2:40 and left the building at 3:40. The food was cold, they prepared the food wrong, and I didn't receive any monopoly tickets, nor did they try to compensate me for it when I brought it up. 0/10, seriously avoid this place, ESPECIALLY on Saturdays.
- RDrick downingNov 1, 20251.0I’ve been here over 30 minutes and I’m still waiting on my food. What’s going on with McDonald’s?
- JPJamie PellumOct 14, 20251.0A majority of the employees here need a serious attitude check!! They are consistently rude for no reason almost every time I visit. Today I ordered my daughter a McFlurry that was barely 1/4 full and when I pointed it out the employee got an attitude with me and acted like I was the problem for mentioning it. Customer service is nonexistent and needs to be addressed.
Frequently Asked Questions About McDonald's
What are the McDonald's Atoka location's general opening hours?
The McDonald's in Atoka is open every day from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays, and opening at 6:00 AM on Sundays.
What are the delivery hours for McDonald's Atoka?
Delivery is available daily from 7:00 AM to 10:00 PM at this McDonald's location.
When is the drive-thru open at McDonald's Atoka?
The drive-thru operates from 5:00 AM until midnight Monday through Thursday, from 5:00 AM to 1:00 AM on Fridays and Saturdays, and from 6:00 AM to midnight on Sundays.
Does McDonald's Atoka offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What payment options are accepted at McDonald's Atoka?
McDonald's Atoka accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's Atoka food through a mobile app?
You can order using the McDonald's app available on Apple's App Store or Google Play Store. Quick order links are also provided for convenience.
What services does McDonald's Atoka provide beyond dining in?
This McDonald's offers drive-thru, McDelivery, mobile ordering, mobile offers, WiFi, and gift cards.
What restaurants are near McDonald's Atoka if I want other dining options?
Nearby dining includes Outlaw Bar-B-Que (barbecue and American food), Chinese Kitchen (Chinese cuisine), Subway (sandwich shop), Pizza Hut, and Olympic Steak & Pizza (steakhouse and pizza).
Are there any nearby financial or real estate services around McDonald's Atoka?
Yes, nearby financial and real estate services include Leaders Credit Union - Mortgage Services, InSouth Bank, multiple real estate agents like Mindy Oglesby and Tiffany Ruiz, and Mid South Residential.
What local health and wellness facilities can I find near McDonald's Atoka?
Close to McDonald's Atoka, there is McMahon Physical Therapy, Tennessee Sleep Management, LLC (a hospital and medical doctor service), Sleep Diagnostic Center, and USA Karate Atoka, a martial arts and sports venue.