Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
677 reviews
5 stars
324
4 stars
182
3 stars
89
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some experiencing rude or unprofessional staff, while others praised friendly and helpful employees.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, including missing items and wrong food, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others reported cold or poorly prepared food.
Speed of Service
Many customers noted slow service times, particularly during busy hours, with some expressing dissatisfaction over long wait times for their orders.
HN
Hope Norman
Feb 4, 2026
5.0
Ms.Betty was very sweet to the customers when I was eating lunch inside today.
AR
abbigail robinson
Feb 4, 2026
5.0
Fast friendly affordable service
DN
D N
Dec 16, 2025
1.0
Service stinks
AT
Austin Timbs
Nov 28, 2025
1.0
Ordered bbq chicken strips with cheese curds and queso and ranch. They gave me 2 things of ranch. So I got cheese curds for no reason. An extra 4$. Wingstop already messed up my order and Dairy Queen doesn’t do any better 😭
TJ
Tyler Johnson
Nov 26, 2025
1.0
Me and a friend of mine last night had a very unpleasant experience at Dairy Queen because of a young lady that works there. She messed up part of our order, which was understandable because it was a large order. When we went to correct our order she became very hostile in her language and attitude. She had poor knowledge of the menu and tried to argue that what we had ordered something that “isn’t even a thing.” However my friend pointed out on the menu that it was in fact an item you can order at this establishment. She did everything except for correct our order, she inferred that we were lying because we just felt like it. We tried to be respectful and reasonable with her, even giving her the benefit of the doubt but she kept getting more and more disrespectful towards us. When the argument started to escalate the manager stepped in and corrected our order. I hope immediate action was taken against that worker because there is absolutely no excuse for that level of hostility when all we wanted was some ice cream for my friends little siblings. This is the first time I have experienced something like this at this establishment, or any fast food place really, and I hope that immediate corrective action is taken so I won’t have to deal with it again and other hard working people who just want some ice cream don’t have to deal with that ever. I hope this review gets to the right person and the appropriate corrective action takes place asap.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Atoka, TN offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill located at 11542 Hwy 51 S?
They are open from 10:30 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill in Atoka have drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and good for children?
Yes, this Dairy Queen is family-friendly and welcomes children.
Can I place a mobile order or access deals through an app for this Dairy Queen?
Yes, you can use the Dairy Queen app to order and access exclusive mobile deals.
Where can I find this Dairy Queen Grill & Chill on social media?
You can find them on Facebook at https://www.facebook.com/336826747267397 and on Twitter under the handle @DairyQueen.
What is the phone number for Dairy Queen Grill & Chill in Atoka, TN?
You can reach them at +1 901-837-1185.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You might visit the First Baptist Church of Atoka or shop at Kroger supermarket nearby. There's also Atoka Parks, a local park and restaurant, for some outdoor time.
Is it convenient to fuel up at a gas station near Dairy Queen Grill & Chill?
Yes, Kroger Gas Station is nearby for refueling your vehicle during your visit.
Are there other food options close to Dairy Queen Grill & Chill in Atoka?
Yes, JT's Burgers and Wings and SNOWFOX are nearby food and restaurant options to check out.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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