Maddi Mae's provides the Best of the Best sandwich shop and ice cream shop in Athens TN. Offering chicken salad to lobster rolls in our sandwich shop. Need ice cream? We offer soft serve, hand dipped, and custom rolled ice cream creations in our ice cream shop. Whether you are visiting our ice cream shop or sandwich shop, we focus on the best restaurant experience. Each year we are voted best of the best, promising to be the best restaurant near by you can find. Maddi Mae's is a sandwich shop that started in 2004. Maddi Mae's Ice Cream started in 2018. Know by locals as a lunch hot spot.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.