Wendy's

3.9
1612 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2554 Decatur Pike, Athens, TN
37303, United States

Hours

Reviews

3.9
1,612 reviews
5 stars
706
4 stars
447
3 stars
240
2 stars
73
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were friendly and helpful, while others were reported as rude and inattentive.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in restrooms.

Order Accuracy

Frequent complaints about incorrect orders, although some customers noted that mistakes were rectified.

Speed of Service

Service speed varied; some customers experienced long wait times, especially during busy periods, while others praised quick service.
  • PP
    Penny Pruitt
    Nov 16, 2025
    1.0
    Bought 4 meals veggies was rotten or meat smelled like they pulled couple burgers out the trash stunk that bad my last time at Wendy's at athens
  • SB
    Seab Blair
    Nov 14, 2025
    1.0
    Order was late and completely wrong, and the staff were rude.
  • EW
    Erik Waffenschmitt
    Nov 6, 2025
    5.0
    There is nothing better in the world, than a Wendy's cheese burger.. And that is 💯 Fact....
  • SQ
    Susan Wilding Rogers (Susie or Susie Q)
    Oct 29, 2025
    5.0
    Their brownie fudge and Oreo chocolate ice cream I love
  • SS
    Stachia Slusser
    Oct 6, 2025
    1.0
    Rude!!! Zero customer service. No greeting. The “hot mess” behind the counter didn’t even acknowledge anyone coming in or getting in line. I call her that bc that’s what the neck tat said. The rest of the employees were not friendly either. 8+ people in line and not one word from anyone and no one came up to help. Not clean, no paper towels in the restroom and it smelled bad. Never even ordered

Frequently Asked Questions About Wendy's

Is Athens Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.