Taco Bell

3.7
734 reviews
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Business Details

690 S. White Street, Athens, TN
37303, United States
(423) 745-5933
https://locations.tacobell.com/tn/athens/690-s--white-street.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 690 S. White Street in Athens. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
690 S. White Street, Athens, TN
37303, United States

Hours

Reviews

3.7
734 reviews
5 stars
324
4 stars
158
3 stars
96
2 stars
42
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor attention to customization requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared, or improperly cooked items.

Wait Times

Customers frequently mentioned long wait times both in-store and at the drive-thru, often exacerbated by slow service.

Management Issues

Several reviews pointed to poor management practices, including lack of oversight and inadequate training for staff.
  • JT
    Jen Trueblood
    Nov 12, 2025
    5.0
    Nice friendly place, good food, customer service is good here too
  • DW
    Dustin Waller
    Oct 16, 2025
    1.0
    I've currently been standing in line with only one person in front of me since 8:02. The line hasn't moved it's currently 8:25 and not even one person can assist. There is no one in the drive through either. DO NOT SHOP AT THIS LOCATION. The customer service will have you ready to assault someone smh.
  • NN
    Nancy
    Oct 7, 2025
    5.0
    Drive thru minimal wait.
  • ST
    Sean Tanner
    Sep 29, 2025
    1.0
    Don’t like to leave bad reviews because that’s usually not my thing but I am leaving a bad review in order for the establishment to correct something that was probably a health violation. I found some shredded chicken in the cheese dip sauce.
  • CC
    Callie
    Sep 20, 2025
    2.0
    The food we got tasted fine and was fresh but the girl at the window was very rude. She would not listen when we tried to order and kept asking "THAT'S what you want?" The receipt said the cashier name was "Adia A" We did not see that after all of that she rang up one of our meals wrong until after we got our bag. When we tried to get her attention, she wouldn't even look at us. In the end, we just gave up because it's food that we would eat anyways despite not being what we ordered.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Athens, TN?

The drive-through at Taco Bell in Athens is open daily from 8:00 AM to 2:00 AM.

Where is the Taco Bell located in Athens?

It is located at 690 S. White Street, Athens, TN 37303, USA.