Papa Johns Pizza

3.9
367 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Athens, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Athens pizza for any occasion. Call us for pizza delivery in Athens or stop by 1515 DECATUR PIKE for carryout to order the best pizza in Athens, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1515 DECATUR PIKE, Athens, TN
37303, United States

Hours

Reviews

3.9
367 reviews
5 stars
199
4 stars
64
3 stars
30
2 stars
23
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with some experiences leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect pizza types.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the pizza while others complained about undercooked or poorly made pizzas.

Positive Experiences

Despite the negative feedback, there were several positive reviews praising the staff's friendliness and good service, particularly at specific locations.
  • TB
    Tristan Bowman
    Dec 30, 2025
    1.0
    Pizza used to be good from this location but not anymore. I have given them 5 opportunities and none of the past 5 pizzas have been good. Last night I ordered a pizza off the app. Walked in and told the lady at the register my name so she could grab my pizza. I noticed the guy working with her gave her a sly smirk when I said my name…brought the pizza home and ate it. Pizza was not impressive. About an hour after eating the pizza, my wife and I became very sick. I’m not saying they intentionally did anything to the pizza and I’m not sure why they would, however, I noticed him smirking as soon as I said my name for my order and thought that was odd. Either way, this store will never get my business again until I hear they completely turn things around. I draw the line when the pizza makes me as sick as it did. I hope the right people/franchise owner sees my review and some of the other negative reviews so they can turn things around.
  • HW
    Hannah Walker
    Dec 18, 2025
    1.0
    I’ve tried to get food at this location twice in the last year and both times have been a mistake and a huge waste of my time and gas money. Today I was greeted with a terrible attitude and told before I even order that it’s going to “TAKE A GOOD WHILE” to get my order. I said that was okay. I asked for a menu. I was told “we don’t have a menu” OH OKAY. I went on my phone to look at a menu and had a question about cheese bread. I was answered with a very bleak answer. I told them I’m going to Dominos. I am here at Dominos two mins away. I was greeted immediately and was given a menu to order from. I was told it would be out within 20 mins. Much better service and experience going some where OTHER than Papa John’s.
  • MB
    Marc Brown
    Nov 29, 2025
    2.0
    The pizza was good, forgot to cut and forgot pepperoni, other than was good.
  • SP
    Sarah Phillips
    Nov 22, 2025
    1.0
    This is the worst place in town. I have never been treated so rudely in my whole life and then have the cops called on me, only to not get the food I had already paid for. The staff should be ashamed of themselves, treating there locals this way. Never Again Papa John's inexcusable
  • CC
    Camryn
    Nov 17, 2025
    1.0
    Completely unacceptable behavior by staff. Extremely unprofessional to scream at and mock a customer for frustration by how they were treated. Corporate however is amazing and handled our phone call extremely professionally. Will still eat Papa John's, but not this location. Support a different pizza spot!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Athens, TN?

Delivery hours are 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and 10:00 AM to midnight on Friday and Saturday.

What are the takeout hours at this Papa Johns location?

Takeout is available from 10:00 AM to 10:40 PM Monday through Thursday and Sunday, and until 11:40 PM on Friday and Saturday.