Papa Johns Pizza

3.9
364 reviews
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Business Details

1515 DECATUR PIKE, Athens, TN
37303, United States
(423) 746-0111
https://locations.papajohns.com/united-states/tn/37303/athens/1515-decatur-pike?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Athens, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Athens pizza for any occasion. Call us for pizza delivery in Athens or stop by 1515 DECATUR PIKE for carryout to order the best pizza in Athens, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1515 DECATUR PIKE, Athens, TN
37303, United States

Hours

Reviews

3.9
364 reviews
5 stars
199
4 stars
64
3 stars
30
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude staff and poor customer service experiences, including long wait times and unhelpful responses.

Order Accuracy

There were frequent complaints about incorrect orders, including wrong pizza types and missing items.

Food Quality

Several reviews mentioned undercooked or poorly made pizzas, with some customers describing their food as soggy or not up to standard.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific staff members for their kindness and helpfulness.

Delivery Delays

Customers expressed frustration with long delivery times, with some orders taking over an hour and a half.
  • SP
    Sarah Phillips
    2 days ago
    1.0
    This is the worst place in town. I have never been treated so rudely in my whole life and then have the cops called on me, only to not get the food I had already paid for. The staff should be ashamed of themselves, treating there locals this way. Never Again Papa John's inexcusable
  • SG
    Shelby G
    3 days ago
    1.0
    Dont bother asking for extra of anything. I ordered a cheese pizza with extra sauce and got no sauce. At this point it's just cardboard and cheese.
  • CC
    Camryn
    Nov 17, 2025
    1.0
    Completely unacceptable behavior by staff. Extremely unprofessional to scream at and mock a customer for frustration by how they were treated. Corporate however is amazing and handled our phone call extremely professionally. Will still eat Papa John's, but not this location. Support a different pizza spot!
  • SC
    Skyler Cranfield
    Nov 5, 2025
    2.0
    We order pizza every other week from Papa John’s when we work late and don’t feel like cooking. And we order online and ask for it to be made well done. And every single time, it comes here undercooked and doughy! Not to mention, they put so much cheese (that is also undercooked) that nobody wants to eat it. And with the price increases they’ve had, it is absolutely not worth it when we’re throwing away the majority of the pizzas because they’re not what we asked for every time! How hard is it to mess up 2 cheese & 2 pepperoni pizzas that should be cooked well done?! I have wasted so much money on this and had hoped they’d eventually get it right, but again tonight, it was unbearable! Guess we’ll be switching to Dominos or Pizza Hut, even though their sauce isn’t as good.
  • DD
    Dr.Fox92
    Oct 15, 2025
    5.0
    Always my best
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Athens, TN?

Delivery hours are 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and 10:00 AM to midnight on Friday and Saturday.

What are the takeout hours at this Papa Johns location?

Takeout is available from 10:00 AM to 10:40 PM Monday through Thursday and Sunday, and until 11:40 PM on Friday and Saturday.