Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,616 reviews
5 stars
837
4 stars
574
3 stars
523
2 stars
234
1 star
448
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude employees, and incorrect orders, leading to a negative perception of the overall service experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about fries being greasy or undercooked.
Staff Attitude
While some customers praised friendly staff, numerous reviews highlighted instances of rudeness and unprofessional behavior from employees.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty tables and trash, which detracted from their experience.
Management Issues
There were complaints about management not addressing employee behavior and service issues, contributing to a chaotic environment.
- BWBailey WilsonDec 29, 20253.0Ordered my brothers McCrispies and the sweet lady put our order in correct, we got our food and they gave him snackwraps, no big deal we can just let them know so they can re make it, they then blamed the woman that took our order saying that they'll take it out of her pay and she did it wrong. The sweet lady then came to us with our receipt and she was correct! A little upsetting to see how she was treated.
- JWJacob WatersDec 27, 20251.0Just not good long wait times food cold always missing items just terrible
- BRBlonnie RymerDec 8, 20253.0How do you the app to order my food and it still took over 20 minutes to get just a Mc griddle hash brown and coffee
- CPchristopher palestinoDec 3, 20251.0Don't take youre kids here you got cold food a cashier who uses profanity at customer's and at co workers and managers who do nothing about it man this mc Donald's suck they should just shut it down or corporate should just yank it from its owner and fire everyone and hire a whole new crew who actually wants to work and doesn't use profanity at customers and fellow co workers and management and have managers that have a customer service mentality and have some kind of moral compass im not spend my hard earned money at this not so family friendly restaurant
- CJCassandra JohnsonDec 3, 20251.0This is the worst McDonald’s I have ever been to - drive thru window time is 20 minutes MIMINUM!!! And once you are in the line you can’t even get out. I sat in the drive thru STUCK in traffic for 30 min before I even ordered. They need a new crew and management
Frequently Asked Questions About McDonald's
What are the McDonald's Athens, TN delivery hours?
Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
Does the McDonald's at 1403 Congress Parkway offer drive-thru service?
Yes, this McDonald's location has a drive-thru open 24 hours every day of the week.
What payment options can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
What services are provided by McDonald's at 1403 Congress Parkway?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Can I pick up my order curbside at this McDonald's?
Yes, curbside pickup is available at this location.
Where can I find the full menu for McDonald's Athens, TN online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from this McDonald's for delivery or pickup via mobile apps?
You can use the McDonald's app available for iOS and Android or order online at https://mcdonalds.smart.link/mjuu1ggdi.
What other fast food options are near McDonald's at 1403 Congress Parkway?
Nearby fast food options include KFC, Zaxby's, and Long John Silver's, providing variety if you want different menu choices before or after your visit.
Are there any nearby eye care clinics near McDonald's Athens, TN?
Yes, Cleveland Optical/Athens, Athens Eye Associates, and Cleveland Eye Clinic are nearby, convenient for customers who might want to visit an eye care professional before or after dining.
What other retail stores are located near this McDonald's?
Shoppers can find Bath & Body Works, Five Below, Big Lots, Marshalls, and Factory Connection close by, making it convenient to shop and grab a meal.