Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,598 reviews
5 stars
832
4 stars
572
3 stars
516
2 stars
232
1 star
446
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Food quality was frequently criticized, with complaints about cold, stale, or poorly prepared items.
Service Speed
Customers consistently noted slow service, particularly during peak hours and with mobile orders.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly employees while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms.
- AJAnne JNov 14, 20253.0These night shift drive thru times....ouch
- DFDax FNNov 13, 20252.0Day shift messes up my food every time. Night shift good tho always get it right.
- GGGilmoregirl3Oct 31, 20251.0Ordered ahead for my kids and I for after trick or treating… I know it’s a holiday and it’s busy but the way I was treated and how long we had to wait was absolutely ridiculous. I ordered 3 kids meals all the same and a meal for myself, my daughter’s meal was thrown together and missing all toppings on her burger.. but they were busy so I let it go. I was told to move up so they could bring out our meals in a few minutes. 20 minutes go by and the kids meals are brought to me. I tell her we are missing mine and she goes back in. Never comes back. 10 minutes go by another lady comes out asking if I’m someone else. I tell her what I’m waiting on and she does the same thing. Third lady comes out asks what I’m waiting on. Goes inside. 10 minutes later a different lady brings out a bag and shoves it into my window and walks away. I put it aside and go home. Open it up and it’s not what I ordered. And it’s a burger unwrapped … a 4 piece nugget and a small fry… I ordered the triple cheeseburger meal … so I was treated like an animal and waited over 45 minutes just to be served crappy food..
- FSF. SlateOct 31, 20255.0Clean atmosphere with quick meals to go. They seem to change out the oil frequently so your fries taste fresh and not the over saturated in old grease taste. They also have the quick order machine inside and you can use the app to order before you even arrive.
- MBMarianne B.Oct 19, 20251.0Didn't receive the correct order. Couldn't find a clean table to sit down and eat. Tables were full of crumbs or food residue. Didn't enjoy listening to political nonsense while I ate.
Frequently Asked Questions About McDonald's
What are the McDonald's Athens, TN delivery hours?
Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
Does the McDonald's at 1403 Congress Parkway offer drive-thru service?
Yes, this McDonald's location has a drive-thru open 24 hours every day of the week.
What payment options can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
What services are provided by McDonald's at 1403 Congress Parkway?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Can I pick up my order curbside at this McDonald's?
Yes, curbside pickup is available at this location.
Where can I find the full menu for McDonald's Athens, TN online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from this McDonald's for delivery or pickup via mobile apps?
You can use the McDonald's app available for iOS and Android or order online at https://mcdonalds.smart.link/mjuu1ggdi.
What other fast food options are near McDonald's at 1403 Congress Parkway?
Nearby fast food options include KFC, Zaxby's, and Long John Silver's, providing variety if you want different menu choices before or after your visit.
Are there any nearby eye care clinics near McDonald's Athens, TN?
Yes, Cleveland Optical/Athens, Athens Eye Associates, and Cleveland Eye Clinic are nearby, convenient for customers who might want to visit an eye care professional before or after dining.
What other retail stores are located near this McDonald's?
Shoppers can find Bath & Body Works, Five Below, Big Lots, Marshalls, and Factory Connection close by, making it convenient to shop and grab a meal.