The workers behind the counter making deserts were very rude and not helpful at all, the gal taking orders just started and nobody helped her to do the register and when she asked questions they acted like it was a crime I will not be going to the Athens one ever again
VP
Vic Porter
Apr 2, 2026
5.0
This place is amazing. Val gave excellent customer service from start to finish with the perfect and genuine attitude. I will aways stop in when I'm in town. 💯
RR
Rinchiuso Ranch
Apr 2, 2026
4.0
Friendly staff!
KK
kj
Mar 23, 2026
2.0
Food is great, customer service is terrible.
AF
Allison Floyd
Mar 12, 2026
2.0
I have been here a few times and never had a problem. I decided to go there today and with my brother in law. We got two blizzards one the mint oreo blizzard and a regular oreo blizzard. They handed and said oreo blizzard so gave it to my brother in law and he started eating it. Then I heard them say wait this is the oreo blizzard that one is the mint... she came up and said actually this is the oreo one after my brother in law at about a third of the one they gave us already. My brother in law said it might be mint oreo but not very minty. (Pretty sure they are both just oreo).The person in the drive thru said they could make me a new one. Then I heard I guess her boss say what do they want us to do about it. She came back and said cooperate is here and we can't make you a new one. I said I cant eat after my brother in law because I'm pregnant and he has nicotine in his mouth. They said sorry we can offer you a new spoon....
Yes humans make mistakes but the business/corporate should correct their mistakes. Instead of say oh well figure it out.
Now eating just the regular oreo after craving the mint oreo. Yeah some say not a big difference but when you are craving something while pregnant... it is a big difference.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Athens, TN offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 10:00 PM, and Friday to Sunday from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill provide any special services for families and children?
Yes, the restaurant offers booster seats, high chairs, is family-friendly, and welcomes children.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the restaurant has a drive-thru for convenient ordering and pickup.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order food online for pickup through the Dairy Queen website.
Is Dairy Queen Grill & Chill accessible for individuals with disabilities?
Yes, the location is wheelchair accessible and provides restrooms for customers.
Are there any medical facilities near Dairy Queen Grill & Chill in Athens, TN?
Yes, Fast Pace Primary Care, Fast Pace Health Urgent Care, and Fast Pace Dermatology are medical centers close to Dairy Queen.
What nearby retail or pharmacy services are available close to Dairy Queen Grill & Chill?
Customers can visit CVS Pharmacy and Humble Proudbuckles retail store near Dairy Queen, as well as a UPS Access Point for shipping needs.
Are there other dining or coffee shop options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Toscano Pizza & Italian Grill and Thai House, and Starbucks is also nearby for coffee and quick bites.
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