Sonic Drive-In

3.8
955 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Ashland City, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 615 S. Main Street for the ultimate SONIC experience!

Location

Sonic Drive-In
615 S. Main Street, Ashland City, TN
37015, United States

Hours

Reviews

3.8
955 reviews
5 stars
419
4 stars
235
3 stars
124
2 stars
43
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared meals.

Staff Attitude

While some customers praised the friendliness of the staff, others noted rudeness and lack of responsiveness.

Management Issues

Multiple reviews indicated concerns about management and staffing levels, suggesting that the business is often understaffed.
  • JB
    Jenny Basile
    Jan 5, 2026
    3.0
    Ordered my food and waited and waited, understandably they were short staffed. 5 to 6 other cars arrived after me and got their food before me and when I finally got my food it was cold. I gave 3 stars because they remade the food but it still took another 10 minutes and I got a free food coupon for next time. I love this Sonic and I hope they get the people they need to run efficiently.
  • BB
    Blake Bedwell
    Dec 6, 2025
    4.0
    I know they are probably short handed, but dont expect “fast food”. The food is usually very good though!
  • RB
    Ron B.
    Nov 15, 2025
    1.0
    This is the second time in the last couple of months that I have visited the store. The first time the service was slow and the breakfast burrito was very skimpy. Not what I expected for the price as I could have done better at home. The second time was today and I ordered the same thing. I waited for twenty minutes before just leaving after the food never came out. I did not pay as I normally would have because the credit card reader did not work at my stall. They evidently just had two people working inside the store as the one taking orders was the one delivering food. There was a third person in the parking lot pressure washing the lot. Why oh why could that person not go inside and help. The customer comes first. You need to either fire the manager or close the store. I will not be back!
  • JK
    Jonathon Krantz
    Nov 12, 2025
    4.0
    Decent for the money and location parking is a bit tight but it's manageable. Very nice carhop.
  • EH
    Errol Hampton
    Nov 5, 2025
    3.0
    Its good me or my wife dont have a peanut allergy. We go here for ice-cream. I get a large heath blast and my wife gets a large Reese cup. Atleast the last 4 times we have gone they apparently cant tell which is which. Ill eat my blast and mid way it turns into Reese and my wife eats half of hers and it turns into heath so we swap cups. Glad we arent allergic to anything because you order something and they never seem to get it right.