Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,490 reviews
5 stars
361
4 stars
256
3 stars
268
2 stars
162
1 star
443
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes for food, regardless of ordering method.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Customer Service
Feedback indicated a mix of friendly staff and rude management, with several customers expressing frustration over poor service and order accuracy.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
Management Issues
Several reviews pointed to poor management practices, including staff being overworked and a lack of accountability for service failures.
- LELeah Emery2 days ago1.0Restaurant was dirty at 7am every table looked like it was dirty with food on them. Woman’s bathroom one stall no toilet paper second toilet had blood on toilet and cup on floor. Men’s bathroom has three leaks in ceiling and dryer wasnt working. One door was still locked and had to walk around the store if u post open at 530 am then open doors. Ate in car because that probably the dirtiest mcds I have seen.
- CCChandler CurrierNov 15, 20251.0Food was meh, service was AWFUL. Food took 20 minutes to be ready. Not going back.
- NDNancy DabbsNov 8, 20254.0I liked using the app. Easier than I thought it would be.
- JWJacob WalkerNov 4, 20251.0They literally never make the food right. A chicken sandwich isnt that hard. Fries are normally cold. Its not a fluke, its a behavior as I've eaten here almost a dozen times in the last month. Yesterday I waited 30 minutes at 1230pm for two chicken sandwiches, some fries, and a coffee all of it was cold. Funny i had ordered it just short of an hour in advance, which i normally do. Today, the fries were mildly warm, the chicken sandwich only had chicken and sauce and bacon on it. If you have an option, do not eat here. You will be disappointed every time. What an awful place. All they do is apologize, nothing is ever resolved or even improved. Inside is clean tho, ill give em that.
- BSbritney saysombathOct 28, 20253.0Whoever was making the fries this past Saturday please let them finish cooking and please shake out as much grease as you can all of our fries were to greasy to enjoy. Ugh. We waited over 10 min and should've had fresh crispy fries.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the drive-through is available every day, opening at 5:00 AM and closing between 11:00 PM and midnight depending on the day.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through their online ordering platform.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Where is this McDonald's located?
It is located at 255 S Main St, Ashland City, TN 37015, United States.
Is there free WiFi available at this McDonald's?
Yes, this McDonald's offers free WiFi service to customers.
What nearby places can I visit before or after dining at this McDonald's?
You can visit Cheatham County Archives, Cheatham County Florist, Hangar 13 Distillery, and Ashland City Ball Park, all located nearby for additional local experiences.
Are there any local government offices close to this McDonald's?
Yes, Cheatham County Clerk and Cheatham Co Clerks Office are nearby, which might be convenient for residents running errands.
Which nearby businesses could be useful if I'm visiting this McDonald's?
Nearby businesses like Walgreens pharmacy, Enterprise Rent-A-Car, and U-Haul Neighborhood Dealer provide additional services such as health, car rentals, and truck rentals for your convenience.