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McDonald's

2.9
(1516 reviews)

Business Details

255 S Main St, Ashland City, TN
37015, United States
(615) 792-5801
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 S Main St, Ashland City, TN
37015, United States

Hours

Reviews

2.9
1,516 reviews
5 stars
367
4 stars
256
3 stars
271
2 stars
167
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of attention from staff.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction among customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which contributed to a negative dining experience.

Staff Behavior

While some staff were praised for being friendly, many reviews mentioned rude or unhelpful employees, particularly in handling complaints or issues.

Management Concerns

There were complaints about management practices, including understaffing and poor operational oversight, which negatively impacted service and customer satisfaction.
  • WT
    William Tabor
    2 days ago
    1.0
    Very rude employees at drive thru
  • MJ
    Morgan James
    5 days ago
    5.0
    Other than the drive thru microphone slightly crackle, I had a great experience (with breakfast). Fast Good presentation Came out hot Polite service
  • JC
    Jennifer Curtis
    Feb 21, 2026
    2.0
    Workers yelling at each other in front of customers and very bad customer service
  • ZM
    Zack Madden
    Feb 21, 2026
    1.0
    This is what took 20 minutes?
  • CS
    C S
    Jan 30, 2026
    2.0
    This place seems to not want to give their customers a full order of fries. Everytime I come here my fries are half full. Are you too worried about your profits not being high enough or your food cost being too high? Or both. Pathetic. Give people what they pay for, especially when it’s ridiculously over priced. Do better, for once!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's have a drive-through service and what are its hours?

Yes, the drive-through is available every day, opening at 5:00 AM and closing between 11:00 PM and midnight depending on the day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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