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Wendy's

3.1
(253 reviews)

Business Details

5811 Airline Road, Arlington, TN
38002, United States
(901) 605-8168

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Arlington, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Arlington, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5811 Airline Road, Arlington, TN
38002, United States

Hours

Reviews

3.1
253 reviews
5 stars
94
4 stars
37
3 stars
11
2 stars
22
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and rude service, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed disappointment with the quality of food, citing cold, old, or poorly prepared items.

Cleanliness and Management

Several reviews mentioned unsanitary conditions and poor management, with staff appearing unprofessional and inattentive.
  • KN
    Kevin Newhouse
    6 days ago
    2.0
    Food was cool but the attitude of the employees at the window is ridiculous. My son was hungry so I didn't want to leave but I won't get back in this line.
  • SM
    S M
    Feb 19, 2026
    1.0
    System down and had to cancel mobile order, also wouldn’t take a new order.
  • TP
    The Hat Pros
    Feb 19, 2026
    1.0
    I am writing to express my frustration regarding a recent experience at this establishment. I attempted to use the "2 for 3" deal, but I was overcharged. Because the ordering screen was broken, I was unable to see the total until I reached the window. I am disappointed by this lack of transparency and the resulting overcharge that Trinea did not make right. As a result, I will no longer be patronizing this business and will be taking my business elsewhere in the future.
  • NN
    Native Naz
    Dec 22, 2025
    1.0
    Place ain’t worth being there with these workers
  • AL
    Andrea Libertone
    Dec 19, 2025
    1.0
    We waited in line for 30 to 40 minutes in the drive-through, and when we finally got to the menu to order, there was no response at the speaker. I waited patiently for them to say something and after about 10 minutes I said hello several times, but there was no response. I drove around to the window, where they advised that they were short staffed and could not take any orders through the drive-through. I understand the frustration of being shortstaffed, however, they could’ve figured out a way to let people know that they were not taking orders in the drive-through. There was no sign anywhere on the drive-through to let people know so people were just sitting in line trying to be patient. I have been to this location several times, and every time it seems to take an extended period of time to either get through the drive-through or to get your food inside. One time we waited for an hour inside the restaurant to get our food. And somehow when we got our food, it was cold. It wasn’t even fresh. I gave them another chance because I thought maybe it was just because they were busy that evening. But I think it’s a mixture of poor management and not having enough reliable employees. We will not be wasting our time at this location again.

Frequently Asked Questions About Wendy's

What are the opening hours for Wendy's drive-through at 5811 Airline Road, Arlington, TN?

The drive-through is open every day from 6:30 AM to midnight.

Does the Wendy's at 5811 Airline Road serve breakfast?

Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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