Taco Bell

2.9
216 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5228 Airline Road in Arlington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5228 Airline Road, Arlington, TN
38002, United States

Hours

Reviews

2.9
216 reviews
5 stars
67
4 stars
26
3 stars
20
2 stars
17
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, particularly during night shifts.

Food Quality

Many reviews highlighted poor food quality, including undercooked items, incorrect portions, and unsatisfactory presentation.

Cleanliness

Customers frequently noted that the restaurant was dirty, with complaints about the state of the dining area and restrooms.

Management Concerns

Several reviews mentioned issues with management, including lack of oversight, poor customer service, and inadequate staffing.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • CD
    Christopher Dubon
    1 day ago
    1.0
    Service is súper terrible
  • JT
    John Taylor
    2 days ago
    1.0
    Ordered at the drive-thru. Wasted a significant portion of my lunch break waiting on food that was never made. Guess since I wasn't using the mobile app my order doesn't count? Watched mobile orders being made and stacked on the counter while I waited for a meal I never got.
  • TS
    Tirso Serrano
    Jan 4, 2026
    1.0
    It says its open at this time 12:00 am but when you show up they say sorry we are closed .
  • DP
    Dylan Patel
    Dec 31, 2025
    1.0
    Food is prepared with little to no care. Sloppy, quesadilla not fully cooked an unproportioned. Taco filled with burnt breaded chicken that’s hard and inedible. Wish I checked the reviews before ordering. This Taco Bell has the nicest exterior in the Memphis area, yet out of all the Memphis area locations by far the worst Taco Bell I’ve been to. No knives or forks, no napkins. At a loss for words
  • AC
    Andrew Craft
    Dec 27, 2025
    1.0
    Don't come here at night. Been in the drive through for over 20 minutes. There is only 3 cars in front of me. And there is no escape, stay away.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 5228 Airline Road?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, until 3:00 AM on Friday, and until 2:00 AM on Saturday.

When is Taco Bell at 5228 Airline Road open for dine-in and takeout?

Taco Bell is open daily from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, until 3:00 AM on Friday, and until 2:00 AM on Saturday.