Pizza Hut

3.6
200 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 11615 Highway 70 in Arlington, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
11615 Highway 70, Arlington, TN
38002, United States

Hours

Reviews

3.6
200 reviews
5 stars
112
4 stars
10
3 stars
10
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and lack of responsiveness from management.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues like undercooked pizzas, missing toppings, and overall inconsistency in preparation.

Order Accuracy

There are numerous complaints regarding incorrect orders and missing items, leading to frustration among customers.

Timeliness

Several reviews highlighted long wait times for orders, both for pickup and delivery, with some customers experiencing significant delays.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the store, including dirty counters and the presence of flies.
  • TW
    Terrance Williams
    Nov 14, 2025
    5.0
    The staff was funny, professional, and a pleasure to conversations with while I was waiting to be completed. I recommend anyone to order from this Pizza Hut!!
  • MM
    Moneak “Mo” McNeil
    Nov 4, 2025
    5.0
    Great experience, customer service and the staff is very sweet and welcoming
  • RS
    Ryan Snellenberger
    Sep 22, 2025
    5.0
    Great food and very friendly
  • LL
    Lynn Lynn
    Aug 29, 2025
    1.0
    Service and quality of food here is terrible. Joshua stands over you while you’re paying just to make sure you tip, then you wait an extra 15-20mins for your pizza that should’ve been ready. He blames it on lack of staff but that’s not a good excuse. He didn’t even apologize, scratch that he never apologizes for late orders.. yet expects a tip. I’ve even seen him take cash (which i am assuming is from tips) straight from the drawer and stash it before going to handle food. This is not just on one occasion, this is everytime he rings someone up that pays with card not cash . It’s like geesh atleast wait until the night to get your money. This has happened three times now — he cares more about tips than actually getting orders out on time. Please do better.. i would really hate to have to drive out of Arlington where i live to another Pizza Hut because of this. Atleast be sympathetic towards your customers aswell. I don’t expect anything free, but an apology would’ve really helped.
  • MS
    Matt Sere
    Aug 27, 2025
    1.0
    Had to wait 40 minutes past the time it was supposed to be ready.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Arlington, TN?

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