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McDonald's

3.4
(910 reviews)

Business Details

11590 Highway 70, Arlington, TN
38002, United States
(901) 317-7861
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11590 Highway 70, Arlington, TN
38002, United States

Hours

Reviews

3.4
910 reviews
5 stars
308
4 stars
200
3 stars
137
2 stars
69
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • KL
    Kevin lowell
    Feb 22, 2026
    1.0
    Just want to say thank you for not only the long wait but the condiments you offered for my hot n spicy and hasbrowns- thank you for also not putting those in the bag after that wait
  • CG
    Christine Guy
    Jan 1, 2026
    5.0
    Happy New year. Thank you for all you do!!
  • TT
    Tony
    Dec 24, 2025
    1.0
    This place is the worst Mcdonald's ever. Totally sucks I will never go to that on again. Stupid people that work there the girl didn't know what a carry out bag was. 🤔
  • DM
    Daisy Moriarty
    Nov 18, 2025
    1.0
    So this is the 3rd or fourth time in a not so long period of time that they say that they can't make ice cream. I don't believe that they shut rhe machine down before 8pm. They're just giving me a hard time. I know because one of those times, I had ordered ice cream and something else and the lady at the 1st window (pay window) lied and said, " we don't have any ice cream." I knew it was a lie when she said, but i didn't argue. So I drove to the 2nd window to pick up what I could order and asked the man, "will the ice cream machine be working tomorrow, and he replied its working now and gave it to me.
  • GM
    greg M
    Nov 14, 2025
    4.0
    4 for $5

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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