McDonald's

3.4
900 reviews
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Business Details

11590 Highway 70, Arlington, TN
38002, United States
(901) 317-7861
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11590 Highway 70, Arlington, TN
38002, United States

Hours

Reviews

3.4
900 reviews
5 stars
301
4 stars
200
3 stars
137
2 stars
69
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, indicating a lack of proper maintenance.

Staff Training

Customers expressed a need for better training among staff, as many felt employees were unprofessional or inattentive.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted good food experiences.
  • DM
    Daisy Moriarty
    6 days ago
    1.0
    So this is the 3rd or fourth time in a not so long period of time that they say that they can't make ice cream. I don't believe that they shut rhe machine down before 8pm. They're just giving me a hard time. I know because one of those times, I had ordered ice cream and something else and the lady at the 1st window (pay window) lied and said, " we don't have any ice cream." I knew it was a lie when she said, but i didn't argue. So I drove to the 2nd window to pick up what I could order and asked the man, "will the ice cream machine be working tomorrow, and he replied its working now and gave it to me.
  • GM
    greg M
    Nov 14, 2025
    4.0
    4 for $5
  • CC
    Charity
    Oct 7, 2025
    1.0
    October 6th 2025 @ 9:45pm, I pulled up to the drive thru and I was the only person there. Someone else pulled up to the right of me and the took his order and I still sat there and waited a few minutes after that. I get my order and my Big Mac was cold and showered my fries that were only filled up halfway in the container!!! They all need to be retrained and if they only want to serve certain people then they need to be replaced!!!!!
  • KW
    Kathy Walker
    Oct 2, 2025
    2.0
    They all need more training even the manager
  • RD
    Regina Davis
    Sep 24, 2025
    1.0
    They forgot about me in drive thru. I pulled up at 8:09 and 8:23 I got out the car and went in to pick up my order sitting in the warmer. 😭
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Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Arlington, TN is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 5:00 AM to 12:30 AM.