McDonald's

3.4
906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11590 Highway 70, Arlington, TN
38002, United States

Hours

Reviews

3.4
906 reviews
5 stars
306
4 stars
200
3 stars
137
2 stars
69
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms.

Positive Staff Interactions

Some customers praised individual staff members for their friendly and helpful service, contrasting with overall negative experiences.
  • CG
    Christine Guy
    Jan 1, 2026
    5.0
    Happy New year. Thank you for all you do!!
  • TT
    Tony
    Dec 24, 2025
    1.0
    This place is the worst Mcdonald's ever. Totally sucks I will never go to that on again. Stupid people that work there the girl didn't know what a carry out bag was. 🤔
  • DM
    Daisy Moriarty
    Nov 18, 2025
    1.0
    So this is the 3rd or fourth time in a not so long period of time that they say that they can't make ice cream. I don't believe that they shut rhe machine down before 8pm. They're just giving me a hard time. I know because one of those times, I had ordered ice cream and something else and the lady at the 1st window (pay window) lied and said, " we don't have any ice cream." I knew it was a lie when she said, but i didn't argue. So I drove to the 2nd window to pick up what I could order and asked the man, "will the ice cream machine be working tomorrow, and he replied its working now and gave it to me.
  • GM
    greg M
    Nov 14, 2025
    4.0
    4 for $5
  • CC
    Charity
    Oct 7, 2025
    1.0
    October 6th 2025 @ 9:45pm, I pulled up to the drive thru and I was the only person there. Someone else pulled up to the right of me and the took his order and I still sat there and waited a few minutes after that. I get my order and my Big Mac was cold and showered my fries that were only filled up halfway in the container!!! They all need to be retrained and if they only want to serve certain people then they need to be replaced!!!!!

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Arlington, TN is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 5:00 AM to 12:30 AM.