Many customers praised the friendly and accommodating staff, highlighting specific employees for their excellent service.
Food Quality
While many reviews complimented the food, some customers reported inconsistencies in portion sizes and quality, particularly with certain sandwiches.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, although some customers experienced issues with dirty tables and the dining area.
Wait Times
There were mixed reviews regarding wait times, with some customers experiencing quick service while others reported long waits during busy periods.
Management Changes
Feedback indicated that recent management changes have positively impacted service and food quality, although some customers still reported negative experiences.
TA
Tiana Anait
1 day ago
5.0
Everything was good
RM
Ricky McCoy
Dec 28, 2025
5.0
My wife and I went here for lunch today and it was great! Employees were polite, food was great, and food was delivered to our table in a timely fashion, unlike the other sandwich shop on Milton Wilson! We will definitely be back!!
JP
Jordan Prigett
Dec 27, 2025
5.0
Me and my family came in tonight and the food and customer service was amazing. They went above and beyond to accommodate us. Cece was very knowledgeable about the menu and made us feel welcome
IB
Idk Bozo
Dec 6, 2025
5.0
Lenny’s is absolutely the best hands down I love the customer service they are very polite and professional there’s a few new faces on the staff and they work like they been here for years and treat everyone so friendly and kindly food comes out fast even if it takes a minute I know for certain it would be amazing and worth the wait
AC
Andrew Clark
Nov 30, 2025
5.0
The manager remembered my birthday, and when I walked in, she and all of the staff sang to me. I felt so celebrated. If you’re looking for the high quality Lenny’s is known for with some of the best possible, personalized customer service, check out Lenny’s Grill & Subs in Arlington.