Kroger offers thousands of quality food and household products from your favorite brands and companies. From fresh produce, meats and seafood to dairy, home goods and pharmaceutical needs, Kroger is your one stop for savings.
The new Kroger is praised for being clean, organized, and well-stocked, but some customers reported issues with produce quality and cleanliness in certain areas.
Customer Service
While many customers highlighted friendly and helpful staff, there were notable complaints about rude employees and poor service in the pharmacy and checkout areas.
Product Availability
Customers frequently mentioned that the store is often out of stock on basic staples and specific items, leading to frustration and the need to shop elsewhere.
Pricing Concerns
Several reviews criticized the store's prices as being high compared to competitors, with some customers expressing dissatisfaction with perceived corporate greed.
Delivery and Pickup Issues
There were multiple complaints regarding the quality of delivery and pickup orders, including damaged items and late pickups, leading to significant customer dissatisfaction.
SC
S H (Customer)
4 days ago
1.0
I live out of state from my disabled elderly father. He needed prescriptions transferred from mail order to Kroger. This location’s pharmacy answered the phone and quickly hung up OVER 9 TIMES over the course of an hour. They answered , said, Kroger Pharmacy and hung up. I finally contacted Kroger’s Pharmacy Support for help. Spoke with Justin who called and immediately reached the pharmacy via conference call. He listened as a woman who identified herself as “Caren” was rude, made angry excuses for not answering the phones before I could even explain our problem. She said it was against Kroger policy to transfer medications. She hung up when I asked her position. Justin was still on the phone and apologized for her behavior. Gave me the number to report her and our experience. I did.
I contacted the Kroger on Hwy 70. Found out that it is NOT against Kroger policy to make transfers. Our problem was solved in just 10 minutes.
I make this post as a warning. Staff is rude and unprofessional. Callus and unaccountable. I shudder to think of how they would have treated my father if we were successful in transferring his medications there. If you or your loved one needs medications, do not use this location.
MD
Melissa D
Nov 11, 2025
5.0
Very large,clean and new. Worth driving out there even if you don't live in Arlington.
PM
Pam Mask
Oct 9, 2025
5.0
Loved it, so organized, neat and fruits & vegetables you can't find at a regular grocery store
CL
Carol Lyons
Sep 14, 2025
1.0
Getting tired of Google saying Kroger has products only to go on site to find that Kroger doesn't stock item.. Volvic water is an example!! Google and Kroger get on same page.
DC
Dennis Cogbill
Aug 27, 2025
5.0
Elizabeth and Valerie make Kroger on Airline Rd in Arlington a good place to go
What products and services does Kroger in Arlington, TN offer?
Kroger offers a wide selection of quality food and household products including fresh produce, meats, seafood, dairy, home goods, pharmacy services, and more. Services include bakery, deli, floral, pharmacy, and free Wi-Fi.
What are the store hours for Kroger in Arlington?
The store is open daily from 6:00 AM to 11:00 PM.
Does Kroger provide online ordering or pickup services?
Yes, Kroger offers curbside pickup but does not offer delivery at this location. Online orders can be placed via their website or app.
What payment methods are accepted at Kroger in Arlington?
Kroger accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any pharmacy services available at this Kroger?
Yes, the store has a pharmacy and offers a drive-thru pharmacy service.
Is the Kroger store in Arlington accessible to individuals with disabilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
What nearby places can I visit along with Kroger in Arlington?
Nearby, you can visit the Kroger Fuel Center for gas, Affordable Dentures and Implants for dental care, Liberty Nails and Spa for beauty services, and Marco's Pizza for a casual meal.
Are there any convenient food or drink options near Kroger Arlington?
Yes, neighboring options include Smoothie King for smoothies, The Wing Guru for burgers, Taco Bell for Mexican fast food, Wingstop for chicken wings, and Starbucks for coffee and snacks.
Where can I find additional health and wellness services near Kroger Arlington?
Nearby facilities include The Little Clinic for walk-in medical care, Results Physiotherapy Arlington for physical therapy, and Children's Dental Center for pediatric dental care.
Is there a fuel station close to Kroger where I can refuel my vehicle?
Yes, the Kroger Fuel Center, located nearby, offers gas and convenience items like candy.