Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,205 reviews
5 stars
461
4 stars
285
3 stars
196
2 stars
60
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with many customers reporting unprofessional attitudes and long wait times.
Food Quality
Customers frequently mentioned issues with food quality, including cold, old, or incorrect orders, as well as instances of food poisoning.
Cleanliness
The cleanliness of the restaurant was often criticized, particularly regarding the bathrooms and overall dining area.
Operational Issues
Several reviews highlighted problems with the restaurant's hours, including being closed during posted hours and slow service at the drive-thru.
- CDChuck DonaldsonDec 30, 20253.0The day manager days ago on Sunday Dec 28, 2025 when I asked for a Senior coffee was NASTY and MOUTHY with me and gave me BAD Half and Half creamer and then complained about it but did give me another cup of coffee with good creamer but told me to leave I travel all over the US and stop at a lot of Wendy's but have NEVER been treated like that she shouldn't be a manager I think I'll talk to corporate about her
- ACAlex CarterDec 5, 20251.00611am closed
- DYDelaina YoungDec 4, 20251.0Very unsanitary! Please be mindful that customers can see straight through the window at the drive thru. There’s no reason I should see the person bagging food digging in his pants.
- LNLoog NeosOct 29, 20253.0Good
- QKQueen KincsemSep 6, 20251.0Placed a Door Dash order for 6 meals, including the new Wednesday Wheel of Misfortune meal & it was missing food & mostly wrong. They failed to include 3 lg fries, the iced coffes were incorrect, the Ravens Blood frosty was not chocolate & they added toppings to burgers that were specifically requested not to be added. Complete waste of time & money.
Frequently Asked Questions About Wendy's
Is #639 Hickory Hollow Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 221 Crossings Place, Antioch, TN?
The drive-through at Wendy's in Antioch operates daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Antioch serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via order.wendys.com or the mobile app.
Can I order delivery from Wendy's in Antioch?
Yes, delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's Antioch?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's Antioch for questions or feedback?
You can call (615) 922-4920 directly, use their customer care live chat on their Contact page, or call 888-624-8140 for feedback services.
Are there any hotels near Wendy's at 221 Crossings Place where I can stay?
Yes, nearby hotels include Holiday Inn Express & Suites Nashville Southeast - Antioch, Hampton Inn Nashville I-24 Hickory Hollow, and Hampton Inn Nashville-I-24 Hickory Hollow.
Is there a gas station close to Wendy's Antioch for refueling before or after my meal?
Yes, Exxon & Mobil Stations and Shell Gas Station are nearby for your convenience.
Where can I find medical services near Wendy's Antioch?
Nearby medical services include 7 Springs Orthopaedics & Sports Medicine, TriStar Medical Plaza at The Crossings, and Sport Ortho Urgent Care - Antioch.
Can I dine in or use the drive-thru at Wendy's Antioch?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find the menu and pricing for Wendy's in Antioch?
Menu and pricing can be found online at order.wendys.com or via the Wendy's mobile app after selecting this location.