Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,193 reviews
5 stars
456
4 stars
283
3 stars
194
2 stars
59
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional staff, while others praised friendly and helpful employees.
Order Accuracy
Numerous reviews highlight issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed fresh and hot food, many others reported receiving cold, old, or poorly prepared items, including complaints about food safety.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting clean facilities while others reported dirty dining areas and restrooms.
Operational Issues
Several reviews mention long wait times, drive-thru inefficiencies, and instances of the restaurant being closed during posted hours.
- LNLoog NeosOct 29, 20253.0Good
- QKQueen KincsemSep 6, 20251.0Placed a Door Dash order for 6 meals, including the new Wednesday Wheel of Misfortune meal & it was missing food & mostly wrong. They failed to include 3 lg fries, the iced coffes were incorrect, the Ravens Blood frosty was not chocolate & they added toppings to burgers that were specifically requested not to be added. Complete waste of time & money.
- TCTommy CallawayAug 25, 20255.0I'm just in town for a couple of weeks and have been by this location twice. Both times my food was fresh and was served quickly.
- CGchristopher givnerAug 24, 20255.0Great food fast delicious service
- RSRobin SAug 8, 20255.0Hot & fresh.
Frequently Asked Questions About Wendy's
Is #639 Hickory Hollow Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Antioch, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Antioch, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 922-4920.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #639 Hickory Hollow Wendy’s serve breakfast?
Yes, this Wendy’s location in Antioch, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 221 Crossings Place, Antioch, TN?
The drive-through at Wendy's in Antioch operates daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Antioch serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via order.wendys.com or the mobile app.
Can I order delivery from Wendy's in Antioch?
Yes, delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's Antioch?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's Antioch for questions or feedback?
You can call (615) 922-4920 directly, use their customer care live chat on their Contact page, or call 888-624-8140 for feedback services.
Are there any hotels near Wendy's at 221 Crossings Place where I can stay?
Yes, nearby hotels include Holiday Inn Express & Suites Nashville Southeast - Antioch, Hampton Inn Nashville I-24 Hickory Hollow, and Hampton Inn Nashville-I-24 Hickory Hollow.
Is there a gas station close to Wendy's Antioch for refueling before or after my meal?
Yes, Exxon & Mobil Stations and Shell Gas Station are nearby for your convenience.
Where can I find medical services near Wendy's Antioch?
Nearby medical services include 7 Springs Orthopaedics & Sports Medicine, TriStar Medical Plaza at The Crossings, and Sport Ortho Urgent Care - Antioch.
Can I dine in or use the drive-thru at Wendy's Antioch?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find the menu and pricing for Wendy's in Antioch?
Menu and pricing can be found online at order.wendys.com or via the Wendy's mobile app after selecting this location.