McDonald's

3.5
2463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5301 Hickory Hollow Ln, Antioch, TN
37013, United States

Hours

Reviews

3.5
2,463 reviews
5 stars
934
4 stars
510
3 stars
403
2 stars
183
1 star
433

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or incorrect orders.

Cleanliness Concerns

Several customers noted unsanitary conditions, particularly in the bathrooms and surrounding areas.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating a mix of experiences.
  • BB
    butherfly black
    6 days ago
    1.0
    I asked for an iced maciato in the first window. Then I got my order and the guy gave me a hot machiato. When I told him his mistake, they said they don't make iced maciatos. Every day when i go to that McDonald's i always order an iced maciato. When i went back to change my order they didn't give me my maciato. Instead they gave me a gross coffe that doesn't even taste like what they have on the menu. Just water with coffe 😠😠
  • VC
    Veronica Chaney
    Jan 5, 2026
    1.0
    Every morning I stop here and get a steak egg and cheese McMuffin combo, substitute the egg for a scrambled egg and a single sausage egg and cheese McMuffin. I get to work and I only have 2 sausage egg and cheese McMuffin. I'll definitely be back when I get off to get a refund or my steak sandwich. Y'all must do better because I didn't check it and my job is 30 mins away! The number does not work either to call them
  • A
    Æŕịał-Phøťøğŕapĥƴ
    Dec 27, 2025
    3.0
    food was great, service was so so, the store could definitely use a deep cleaning, parking lot looked like a homeless camp been living there all the trash scattered everywhere.
  • AY
    Aydın Yalman
    Dec 26, 2025
    1.0
    Hello, they are making us wait a long time here. The employees here really don't respect our time at all. It's a very bad situation, I'm not satisfied.
  • GG
    Guy
    Dec 14, 2025
    4.0
    Been going here for years. Good people. Drive-thru usually moves quickly and the people are usually very polite. Food is good. McDonald's. :-)

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation in Antioch, TN?

McDonald's in Antioch, TN is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 5301 Hickory Hollow Ln has a drive-thru open 24/7.