McDonald's

Reviews

• KJ

  Ki Jackson

  4 days ago
  1.0
  I am writing to formally report an extremely unprofessional and frustrating experience at your location. I arrived to pick up a DoorDash order that had already been sitting for approximately 30 minutes. Another DoorDash driver had previously been dispatched but left due to the excessive wait time. After I accepted the order, I was told additional items (cookies) were still being prepared, which resulted in another 30-minute wait. During this time, I rang the pickup doorbell three times because I could clearly see the completed order sitting on the counter. Staff appeared to be prioritizing the drive-thru and ignoring the pickup window. After finally getting someone’s attention, I was told the order still was not ready, despite it visibly sitting there. When I returned again, two other drivers were assisted before me. When I approached the window, the employee asked who I was picking up for, even though I had already provided the name earlier and the order was in her hand. When I showed her my phone to confirm, she responded by saying she was “blind,” yet she did not make similar comments to the other drivers who were also showing their phones. I found this response dismissive and unprofessional. I asked to speak with a manager, and the manager stated he did not care and that his staff was correct, as they claimed I was “harassing” them for ringing the bell while waiting. I was not harassing anyone — I was attempting to complete a time-sensitive delivery after already waiting an extended period. As a result of this experience, the customer was left without their food, and I lost valuable time and earnings. The lack of organization, communication, and professionalism at this location is concerning. I am requesting that this matter be reviewed. Delivery drivers play an important role in your business, and we should be treated with basic professionalism and respect. Thank you.
• CH

  Chelsea Heibeck

  Feb 23, 2026
  1.0
  Every time I order delivery from this place the food is old. This time my drink ruined my fries and nuggets because they didn't use a cup holder in the bag. Uber eats gets scammed so much they ask for proof of the spilt drink. Well here's the soaked bag .... But that isn't proof. 😮‍💨
• LB

  LoveeTune King Bishop

  Feb 22, 2026
  1.0
  The employees are very disrespectful I have a video of an employee being racist (she wears glasses you’ll see in the video )and saying racist stuff in Spanish and I will be uploading the video on tik tok and all social medias and food not fresh when you ask for it to be cooked to order
• TS

  Tellé Smith

  Feb 20, 2026
  5.0
  I'm a regular here, and this is honestly a great McDonald's. I don't get the bad reviews. . such a negative world smh. God Bless🙏🏽😌
• LR

  Luisa Rodriguez

  Feb 5, 2026
  1.0
  Very disappointed with this location. The employee who took our order was rude, charged us for items we didn't ask for, and had a nasty attitude. When we tried to get help, no one wanted to address the issue, including the manager. The manager was unprofessional and refused to provide the employee's name for a review. She said her name was Maru; she had curly hair and appeared to be Hispanic, like the rest of the staff, but I'm not confident that was her real name. On top of that, one of the sandwiches was clearly old, and the mayo tasted like it had been sitting out. This location lacks proper management, professionalism, and basic customer service. I hope they improve their staff and standards.

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