Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
671 reviews
5 stars
352
4 stars
143
3 stars
85
2 stars
27
1 star
64
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and poor handling of complaints.
Service Quality
Service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of responsiveness.
Food Quality
While many enjoyed the ice cream and certain menu items, there were complaints about food freshness and preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms.
Operational Issues
Customers expressed frustration over limited service options, such as drive-thru only and inconsistent hours.
JS
John Smith
Feb 26, 2026
5.0
I never leave good reviews for fast food restaurants but I can not believe the quality of food and service I received. The staff were so friendly and they covered my food with a napkin to keep it warm and to keep anything from falling in it. The amount of effort the employees demonstrated is so inspiring. I love it when people do a good job. Made my entire day better! Thank you
CB
Christina Brown
Feb 20, 2026
1.0
I ordered a mint oreo blizzard and received a plain oreo blizzard. I told the girl it wasn't what I ordered and she thought it was funny. Don't visit this location if you want your order correct the first time around. And it wasn't busy at all so why you messing up orders?
JJ
J
Feb 4, 2026
1.0
I order from this Dairy Queen quite a bit, never had any problems really. Tell me why I call the place around 8:30 to which I get an answer I hear some people in the background and they hang up. They then proceed to not answer any calls for over 15 minutes. All I had to say was I’m unable to eat tajin and to please remove it from the drink seeing how the app has no option. Another problem this location has is that the DoorDash app is setup like a caveman with 0 to none custom options, like no ice, no tajin and so on. Long story short is this Dairy Queen has seen my last dollar all because of some ignorant worker on 2/4/26. Note that my dasher tried asking them to remove it as well and they refused to scrap off the tajin even. Like how rude.
JM
John McLeod
Jan 23, 2026
5.0
Great food and friendly staff
SR
Scarlet Roberts
Dec 8, 2025
1.0
Couldn't understand the cashier. Didn't speak English very well. Smelled just like sewage. Waited about 10 mins for my food...will never be back and I do not recommend.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Antioch, TN?
Dairy Queen Grill & Chill at 2819 Murfreesboro Rd, Antioch, TN is open daily from 10:00 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located in Antioch?
It is located at 2819 Murfreesboro Rd, Antioch, TN 37013-2011, United States.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for your convenience.
Is the Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
How can I order food from Dairy Queen Grill & Chill in Antioch?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/44439/ or download their app for exclusive deals.
What nearby establishments can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include BLU Beach Bar & Grill for drinks, Intown Suites for extended stays, Steak Plus Pizza for more dining options, and Anytime Fitness for workouts.
Are there other fast food or ice cream shops near Dairy Queen Grill & Chill Antioch?
Yes, nearby there is another Dairy Queen, Sonic Drive-In, Domino's Pizza, and K & V SmokeHouse food truck for additional meal options.
What medical and health services are accessible near Dairy Queen Grill & Chill?
Minute Clinic, a medical center with doctor and emergency room services, and Aharrisdental are nearby for health needs.
Can I find shopping and beauty services close to Dairy Queen Grill & Chill?
Yes, nearby are Cato Corporation and Adore Boutique for women's clothing, and beauty salons such as Sisters Hair Braiding and The Fourth Pyramid Salon.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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