Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and burgers, while others complained about undercooked or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms.
Limited Dining Options
The lack of dine-in service was a common complaint, leading to frustration among customers.
Positive Staff Interactions
Despite issues, some customers praised specific staff members for their friendliness and helpfulness.
SR
Scarlet Roberts
Dec 8, 2025
1.0
Couldn't understand the cashier. Didn't speak English very well. Smelled just like sewage. Waited about 10 mins for my food...will never be back and I do not recommend.
TA
the Fleeting Admiral
Dec 2, 2025
4.0
They always do pretty good here. Good stop and go for food and ice cream.
CM
Cindy Moede
Nov 10, 2025
4.0
A medium cone is very big. They should up their game and offer waffle cones-- I would definately pay more for that ungrade.
WW
Wallace
Nov 9, 2025
3.0
Sunday had a dead vibe inside. The burgers tasted horrible and the pretzels taste like playdough. At least the ice cream was okay and of course the French fries. I wasn't going to waste my time getting a refund I will not come back to this location because nobody understands my language. They don't know how to help people because they are still learning from each other.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Antioch, TN?
Dairy Queen Grill & Chill at 2819 Murfreesboro Rd, Antioch, TN is open daily from 10:00 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located in Antioch?
It is located at 2819 Murfreesboro Rd, Antioch, TN 37013-2011, United States.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for your convenience.
Is the Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
How can I order food from Dairy Queen Grill & Chill in Antioch?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/44439/ or download their app for exclusive deals.
What nearby establishments can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include BLU Beach Bar & Grill for drinks, Intown Suites for extended stays, Steak Plus Pizza for more dining options, and Anytime Fitness for workouts.
Are there other fast food or ice cream shops near Dairy Queen Grill & Chill Antioch?
Yes, nearby there is another Dairy Queen, Sonic Drive-In, Domino's Pizza, and K & V SmokeHouse food truck for additional meal options.
What medical and health services are accessible near Dairy Queen Grill & Chill?
Minute Clinic, a medical center with doctor and emergency room services, and Aharrisdental are nearby for health needs.
Can I find shopping and beauty services close to Dairy Queen Grill & Chill?
Yes, nearby are Cato Corporation and Adore Boutique for women's clothing, and beauty salons such as Sisters Hair Braiding and The Fourth Pyramid Salon.