Chipotle Mexican Grill

2.3
581 reviews
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About

Mexican Restaurant
Chipotle Century Farms is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4216 Century Farms Ter, Antioch, TN
37013, United States

Hours

Reviews

2.3
581 reviews
5 stars
120
4 stars
48
3 stars
33
2 stars
60
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected.

Food Quality

Many customers reported issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food preparation areas, raising health concerns.

Availability of Items

Customers consistently noted that key menu items were often unavailable, particularly during peak hours.

Inconsistent Experience

While some customers had positive experiences with food quality and service, these were overshadowed by the majority of negative feedback.
  • MV
    Michele Vetter
    4 days ago
    1.0
    Meat was mainly grisly. No pico. Watched my food sit for 10+ minutes on the line. Preparer gave extra to customer in front of me but would not do the same for me when asked then slammed my food down in front of me. Dirty floor, tables, and drink station. $30+ dollars for lousy food and service in a dirty dining room. This has occurred 2 other times. Not going back.
  • TA
    talha azubayr
    Jan 1, 2026
    5.0
    LUIS THE GOAT OF THIS CHIPOTLE ALWAYS WORKING NEVER STANDING HIS THE REASON I COME BACK CAUSE IK HE TAKING CARE OF BUSINESS
  • KJ
    Kostas Januskis
    Dec 26, 2025
    5.0
    All the reviews of this place are genuinely concerning but when I came with my family at 7:45 employees were very kind, Portions were great, and food was fresh. This is a lesson to not just base your judgment off of reviews.
  • DD
    D.B.
    Dec 18, 2025
    1.0
    Been here a few times. Came here once about 5 minutes after it was supposed to be opened, and the door was still locked. I knocked, someone finally came to the door and unlocked it. Didn’t say a word to me. Didn’t open the door. Just unlocked it and walked away. I went to order and they had queso sitting there with the other food, crusted over from the night before. From the night before, no doubt. There was no meat ready. I asked for steak, and they said “we’re cooking chicken right now.” I left. I went back today, again minutes after they opened, and I got the carne asada. I should have known better, because I took one look at it and I could tell it wasn’t fresh. It looked gray and dry. Sure enough, when I sat down to eat I ended up spitting out more than half of the steak because it was tough and chewy. There’s no way it was fresh. I’ve worked food service. I know it isn’t easy. But the staff seems miserable. I’ve been here a few times and it’s not typical of what I’ve come to expect at Chipotle.
  • LL
    leticia
    Dec 15, 2025
    1.0
    Rude employees. They speak about the customers in Spanish but they don’t know that some of us can understand them. I asked for Steak and the lady wanted to give me five pieces of cold steak. Then she tried to pass it off like she couldn’t understand me and give me Barbacoa. I had to tell her in Spanish that I wanted the fresh steak that was coming off the grill. Then they took forever to get back with me and had me wait all day helped everyone else. In the meantime, they’re speaking ill about me and kept looking at me and smiling, like they thought I couldn’t hear or understand them. I would not be here at all.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Century Farms in Antioch, TN?

Chipotle Mexican Grill at Century Farms in Antioch is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill Century Farms located?

It is located at 4216 Century Farms Ter, Antioch, TN 37013, USA in the Davidson sublocality.