Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
They had no management in the store at all the food was cold and hard asked for our money back and they had to call the manager 4times to get approval since there was no manager in the store at all they didn’t know what they were doing people ordered their food waited over 45 mins and had to reorder their food cause they never got it after waiting that long and I’ll NEVER GO BACK
EE
eva
Apr 11, 2026
5.0
amazing atmosphere 😁
KB
Keith Bailey
Apr 10, 2026
3.0
Chicken sandwich was a mess. Automatically upcharged me larger and drink.
SD
Stefanie Dooley
Mar 25, 2026
1.0
If I could give less stars I would. This is the 2nd time I've gone and they've messed up simple orders and they're rude and time you bring it up to them. By far the worst Wendy's in town. They need an entirely new management team or something because whatever they've got going on over there is not working. So here -5 stars from me.
JP
Joe Pettibone
Mar 11, 2026
1.0
Well all I can say is we waited for 10 mins the cashier said they were making the burger but our fries were cool and the burgers were Luke warm the buns were stale the the lettuce was sour tasting I’m not sure what was going on but for the price it was horrendous and I wouldn’t recommend it to anyone. I will not be returning to Wendy’s and it’s a good thing that Dave has passed he would be ashamed
What are the operating hours for the drive-thru at Wendy's in Alcoa, TN?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location in Alcoa serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
How can I place an order for pickup or delivery at Wendy's Alcoa?
You can order through the Wendy's app or at order.wendys.com, selecting the Alcoa location for pickup or delivery where available.
What payment methods are accepted at this Wendy's?
We accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, app, and in-restaurant via a nutrition poster.
Is Wendy's in Alcoa currently hiring?
To check current job openings, visit the Wendy's Careers page and search for Alcoa, TN. Open positions will be listed if available.
How can I provide feedback or contact Wendy's Alcoa?
You can contact Wendy's Customer Care via Live Chat on their Contact page, call 888-624-8140, or call this location directly at (865) 999-4634.
Are there other fast food restaurants near Wendy's Alcoa?
Yes, nearby fast food options include Subway, Taco Bell, and another Wendy's location, providing a variety of dining choices in the area.
What local shopping and beauty services are close to Wendy's in Alcoa?
Near Wendy's, you can visit Divahs Beauty Boutique, Nail Escapes by Marty, The Hive Beauty Bar, LuLu Bloom Salon, and New To You Consignment & More for beauty and shopping needs.
Are there any pet care services near Wendy's Alcoa?
Yes, nearby pet services include PetWell Clinic, PupTown Girls Grooming, and The Grooming Parlor, convenient if you need pet care before or after your visit.
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