Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 208 Hamilton Crossing Drive in Alcoa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Way overpriced! Two burgers with medium drinks and one order of fries was over $40.00. I could have got gourmet burgers at a 5 Star Restaurant for less than that.
LK
Laura Keating
Apr 17, 2026
5.0
Always a win! Friendly and efficient service - really - complimentary smiles every time. Love the veggie sandwich, and the fries are without fail hot, crispy, and delicious.
MC
Meghan Cobble
Apr 13, 2026
5.0
Phenomenal eating experience!
After a long day of work, my husband and I decided to splurge for a dinner out.
We were floored with the freshness and attention to detail of our dine in order.
We learned it was Walter’s first day working the fries, and he SLAYED giving us the PERFECT crispy, golden batch of potatoes we’ve ever had from Five Guys.
We made sure to personally thank the manager as well as the entire staff including Walter for the outstanding meal.
Five Guys made a long Monday work day end with such caloric joy!
Thank you for a job well done!
RW
Robin Wood
Apr 4, 2026
5.0
Always like coming here on Saturday on my lunch break! I work for FedEx and deliver packages here but Saturday is the only day I have time and I always look forward to it!
RM
Riley McAndrews
Mar 31, 2026
1.0
I went to five guys today, order id AABMWNKWACA7, and had the worst experience ever- to the point where I will never eat at a five guys ever again. I have celiac’s disease and am extremely sensitive to cross contamination. Normally, I trust this 5 guys because of the (I think manager) staff being nice and helpful, however, today I was faced with an extremely uncomfortable situation. I was just sitting there watching my food being made when I watched a girl, named Josie, touching the buns for another burger and then touching the burger patties, yes touching the actual burger patties. I’m not sure if she was trying to feel the temperature or what she was doing, however this caught my attention so I continued to watch. Then, when the burgers were ready she put the 2 on the other burger., with a bun, continuing to touch the bun, then went over and grabbed the burger for mine and again touched it with her gloves that had just touched the buns before putting it in my bowl. When I asked the other girl about it she threw away that bowl and started to make a new one, when Josie asked what happened, it was explained to her and she started saying “that didnt happen” “why does it matter” and so on, loud enough for me to hear while waiting. I immediately no longer wanted my food and I just wanted a refund and to leave, as an allergy is not something that should be shamed in the way Josie was acting. Additionally, Josie kept looking at me and rolling her eyes, continued to talk to the other employees about it, and was visibly upset. I’m sorry but my allergies are not an inconvenience to Josie, the only person it affects is me. And I told the other girl I was sorry and that I will just get extremely sick with any cross contamination. Safe to say, my food was thrown away, and I am now spending my time starving and crying.
So thank you Josie for the awful customer service and for taking one of my 5 safe places to eat in Tennessee away.
Oh also love the hair in my food!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 208 Hamilton Crossing Drive accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Alcoa?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Can I order delivery or pickup from Five Guys in Alcoa?
Yes, Five Guys in Alcoa offers delivery and in-store pickup services.
What payment methods does Five Guys in Alcoa accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is Five Guys in Alcoa located?
Five Guys is located at 208 Hamilton Crossing Drive, Alcoa, Tennessee 37701, USA.
Does Five Guys offer customizable menu options?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Are there any gluten-free options available at Five Guys in Alcoa?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns via wraps or bowls, but cross-contamination risk exists. Please check their allergen chart for details.
Which nearby restaurants can I visit around Five Guys in Alcoa?
Nearby dining options include Yassin's Falafel House for Middle Eastern cuisine, Buffalo Wild Wings for American bar food, and Chili's Grill & Bar offering Tex-Mex fare.
Are there any wellness or beauty services close to Five Guys in Alcoa?
Yes, Salon Azure and Spa and LIVE Hydration Spa West Knoxville are nearby for beauty and health treatments.
What stores or services near Five Guys in Alcoa might be convenient for shoppers?
Nearby you can find Rue21 for fashion, Batteries Plus Bulbs for electronics, and PetSmart for pet supplies.
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