Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,225 reviews
5 stars
450
4 stars
287
3 stars
175
2 stars
83
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food freshness, including cold, old, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean food preparation areas.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability among staff.
- DHDestiny HansonDec 31, 20251.0Most of the time there food is good but today they made us wait over 30 mins and then decided to stick our food on top of their trashcan instead of the table right beside it. And the girl literally lied saying it wasn't a trashcan.
- GWGloria WelchDec 23, 20253.0No toilet tissue in ladies restroom. I told people behind counter, but no one responded. Also, paper towels were overflowing. Someone needs to pay attention to the restroom!! We will not be returning.
- SCScott CaylorDec 22, 20251.0Bad bad female at window very unprofessional upgrades to our order was NOT authorized by us, they took it upon themselves to do it. And complaints have been made with corporate Take the time to stop somewhere else, not here
- CTConnor ThomasNov 16, 20251.0We were getting food and we asked to make sure it was there and it was not there we are missing half of our food
- BSBrice SwopeNov 11, 20252.0Ordered online 2 sandwiches and 2 b&g, told to pull forward in drive thru and they bring it out. Only received 1 sandwich, no utensil to eat b&g, and a straw for a drink I DIDNT RECIEVE OR ORDER. WONT RETURN
Frequently Asked Questions About Wendy's
Is Midland Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Alcoa, TN?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location in Alcoa serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
How can I place an order for pickup or delivery at Wendy's Alcoa?
You can order through the Wendy's app or at order.wendys.com, selecting the Alcoa location for pickup or delivery where available.
What payment methods are accepted at this Wendy's?
We accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, app, and in-restaurant via a nutrition poster.
Is Wendy's in Alcoa currently hiring?
To check current job openings, visit the Wendy's Careers page and search for Alcoa, TN. Open positions will be listed if available.
How can I provide feedback or contact Wendy's Alcoa?
You can contact Wendy's Customer Care via Live Chat on their Contact page, call 888-624-8140, or call this location directly at (865) 999-4634.
Are there other fast food restaurants near Wendy's Alcoa?
Yes, nearby fast food options include Subway, Taco Bell, and another Wendy's location, providing a variety of dining choices in the area.
What local shopping and beauty services are close to Wendy's in Alcoa?
Near Wendy's, you can visit Divahs Beauty Boutique, Nail Escapes by Marty, The Hive Beauty Bar, LuLu Bloom Salon, and New To You Consignment & More for beauty and shopping needs.
Are there any pet care services near Wendy's Alcoa?
Yes, nearby pet services include PetWell Clinic, PupTown Girls Grooming, and The Grooming Parlor, convenient if you need pet care before or after your visit.