Location.com logo
Brand Certified

Wendy's

3.5
(1229 reviews)

Business Details

(865) 999-4634

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
264 S. Calderwood Street, Alcoa, TN
37701, United States

Hours

Reviews

3.5
1,229 reviews
5 stars
451
4 stars
288
3 stars
176
2 stars
83
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior, particularly from management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Customer Experience

A significant number of reviews mentioned rude or dismissive staff interactions, leading to a negative overall customer experience.
  • LL
    Lindsay
    4 days ago
    1.0
    I received no drink and no French fries noe receipt when I went.
  • DH
    Destiny Hanson
    Dec 31, 2025
    1.0
    Most of the time there food is good but today they made us wait over 30 mins and then decided to stick our food on top of their trashcan instead of the table right beside it. And the girl literally lied saying it wasn't a trashcan.
  • GW
    Gloria Welch
    Dec 23, 2025
    3.0
    No toilet tissue in ladies restroom. I told people behind counter, but no one responded. Also, paper towels were overflowing. Someone needs to pay attention to the restroom!! We will not be returning.
  • SC
    Scott Caylor
    Dec 22, 2025
    1.0
    Bad bad female at window very unprofessional upgrades to our order was NOT authorized by us, they took it upon themselves to do it. And complaints have been made with corporate Take the time to stop somewhere else, not here
  • CT
    Connor Thomas
    Nov 16, 2025
    1.0
    We were getting food and we asked to make sure it was there and it was not there we are missing half of our food

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's in Alcoa, TN?

The drive-thru is open daily from 6:30 AM to 1:00 AM.

Does this Wendy's location in Alcoa serve breakfast?

Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: