Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2612 Alcoa Hwy in Alcoa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially during late-night hours.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with many customers receiving items they did not order or missing components.
Staff Attitude
Feedback indicated that staff behavior varied widely, with some customers experiencing rudeness and lack of professionalism, while others praised friendly service.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, leading to dissatisfaction.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean, while others reported unsanitary conditions.
DA
D Allen
1 day ago
1.0
I found out tonight why your restaurant has a 3.6 rating. Cause you guys have very bad customer service and the food was an absolute mess and the place needs cleaned. It all started when I ordered a meal with a Baja blast and got to the window and they had me a liquid drink so I ask kayle are the blast not frozen and she replies no they are called a freeze so I said I misunderstood can I change it? Her reply was I can’t order at the window I have to go back through the drive thru. So I tried to explain myself and she closed the window. Then I check my meal and it looked like they made is very messy on purpose so I started to walk in and try get a refund or my meal fixed and the floors looks like they haven’t been mopped in weeks so I just tossed it all away and went to Wendy’s. Stay clear of this place
OY
Olivia Yates
Nov 13, 2025
5.0
Went in tonight around 10pm, lady was absolutely crushing it. Quick service, polite, correct order.
BB
Benn
Nov 4, 2025
1.0
After waiting over 15 minutes at the speaker I decided to go to the window. I was then told to either go back around at the end of the line or come in for my mobile order. I decided to go in. It’s been 20 minutes and nothing is done and no one even glanced at me. I go back through the drive thru, finally get my order. No apology nothing. I have worked retail and food service, I understand it. But some sort of accountability would have been nice in this situation. Go to another location if you can.
RU
ruth k utami
Oct 25, 2025
1.0
Lazy.
When you are at the restaurant past midnight, then the line will be 10 cars with no movement for over 30 minutes.
Then you call to see if maybe the fryer not working or microwave is burned down but their response is they are 9 pages behind. Question is, are they just not have enough employee or just too slow or lazy or what?
Oh not to mention he just hang up when I asked him what is going on..
Maybe someone needs a new job.
CB
Clare Borsari
Oct 23, 2025
5.0
This might be the best Taco Bell in town! Crunchy tacos had a fresh, crispy shell, beans and rice were nice and warm, burritos were neatly wrapped, special requests were accurate. And they had cute Halloween decorations too!
What are the Taco Bell Alcoa Hwy drive-through hours?
The drive-through at Taco Bell Alcoa Hwy is open daily from 7:00 AM to 3:00 AM.
Where is Taco Bell located in Alcoa, TN?
Taco Bell is located at 2612 Alcoa Hwy, Alcoa, TN 37701, United States.
Which brands and beverages does Taco Bell Alcoa Hwy offer?
They offer brands including Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, Brisk, and Cinnabon.
Can I order Taco Bell menu items online for pickup or delivery at Alcoa Hwy location?
Yes, you can order ahead online or via the mobile app for pickup or delivery from the Taco Bell at 2612 Alcoa Hwy.
What payment methods are accepted at Taco Bell Alcoa Hwy?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Taco Bell Alcoa Hwy have a drive-through and dine-in options?
Yes, this location offers drive-through service as well as dine-in seating.
What types of food does Taco Bell Alcoa Hwy specialize in?
They specialize in tacos, burritos, combos, and Dollar Cravings menu items with Mexican and fast food offerings.
What nearby fast food restaurants are close to Taco Bell Alcoa Hwy?
Nearby fast food options include Subway, McDonald's, Wendy's, Krystal, Pizza Hut, Captain D's, and Sonic Drive-In, offering great alternatives or complements to your meal at Taco Bell.
Are there nearby hotels if I want to stay close to Taco Bell Alcoa Hwy?
Yes, nearby hotels include Hampton Inn Knoxville-Airport, Hampton Inn Knoxville Airport, and Hampton by Hilton, suitable for travelers visiting the area.
What attractions or services are located near Taco Bell Alcoa Hwy for visitors?
Nearby places include Clayton Homes of Alcoa for real estate, Metro Self Storage and iStorage facilities, and restaurants like Applebee's Grill + Bar and El Sazon Mexicano for diverse dining options.