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Taco Bell

3.6
(1565 reviews)

Business Details

2612 Alcoa Hwy, Alcoa, TN
37701, United States
(865) 681-8110

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2612 Alcoa Hwy in Alcoa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2612 Alcoa Hwy, Alcoa, TN
37701, United States

Hours

Reviews

3.6
1,565 reviews
5 stars
627
4 stars
319
3 stars
211
2 stars
107
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers receiving wrong items or missing components.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to overall dissatisfaction.

Food Quality

Several reviews criticized the quality of food, noting issues such as cold items, stale shells, and poorly prepared meals.

Cleanliness

Multiple customers pointed out cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
  • MA
    Michelle Atkins
    5 days ago
    1.0
    Drive thru service was good however food is terrible. I ordered 2 mini taco salads had almost zero meat or refried beans loaded with that spicy chipotle sauce. This wasn’t my experience with other Taco Bell locations. The Mexican pizza wasn’t much better. I have made my last trip here!
  • IM
    Isaac Miskell
    Feb 4, 2026
    1.0
    You can speak loud and clear enough for the workers but they decide to not pay attention and get your order either halfway or completely wrong. I went in today and the lady at the drive-thru was barely on the speaker and when she was, got my order halfway wrong and didn't even try to correct it when we pointed out some of it was wrong
  • BB
    Brandon Buell
    Jan 30, 2026
    1.0
    So, so slow. I don't know what the issue is, but this place is always crawling. It took me 30 minutes to get my food in the drive thru yesterday.
  • AT
    Aryana Teague
    Jan 19, 2026
    5.0
    Kalif is an amazing manager who always goes above and beyond. He’s consistently professional, friendly, and makes every visit a pleasure. Taco Bell is lucky to have him.
  • AA
    Abdellatif
    Jan 12, 2026
    1.0
    ​"I have never had an experience like this with staff in my entire life, especially the cashier. It is the same faces every single time with the same bad attitude. If you want this place to attract customers, you must check the reviews here because I am completely fed up with this location because of them."

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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