Location.com logo
Brand Certified

Taco Bell

3.7
(1614 reviews)

Business Details

297 S Calderwood St, Alcoa, TN
37701, United States
(865) 983-5411

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 297 S Calderwood St in Alcoa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
297 S Calderwood St, Alcoa, TN
37701, United States

Hours

Reviews

3.7
1,614 reviews
5 stars
637
4 stars
394
3 stars
241
2 stars
113
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, rude employees, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned poor food quality, including stale items, incorrect orders, and insufficient portions.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Staff Behavior

There were multiple complaints about staff being unprofessional, including rudeness and lack of attention to customers.

Inconsistent Hours

Customers expressed frustration over the restaurant being closed during posted hours and issues with online orders not being fulfilled.
  • RV
    Rebecca Varner
    Feb 25, 2026
    5.0
    At least they got my order correct .
  • BB
    Breanna Breeden
    Feb 23, 2026
    1.0
    Asked for nacho fries and cheesy roll up Claimed steamer down so couldn't do cheesy roll up so I say taco crunchy instead I get my meal taco broken in half meat all over the wrapper can barely eat more like tostada And nacho fries must be old they was super stale and hard to hit I want to speak to a manger asap but no one will awnser called multiple times.
  • TB
    Tabitha Bull
    Feb 19, 2026
    1.0
    Ordered my order online through the app I got to the store on my lunch break to pick it up and after waiting 40 minutes past the time it was suppose to be ready I finally left. It took the workers 20 minutes even to acknowledge me and they said they would make my order but continued to make all of the drive thru orders never making my order! Worst customer service ever and I have reached out online for my refund for the food I prepaid for online and never received! Save yourself the trouble and drive the extra couple of miles to a different location!
  • MW
    Micah Walker
    Feb 13, 2026
    2.0
    They hardly give you meet on even their better items. My crunch wrap supreme was basically a salad. The beef chilupa had less than 2 Oz of meet. Spent $14.
  • RF
    Randy Farr
    Feb 11, 2026
    2.0
    A I has made this place a zombie level food place . Had to type in order no one at the counter, got 3 orders wrong in a row. You have to stand at counter and get some ones atenen it's like being at the d m v . Maybe when they replace people with robots it will get better. The food is like pink slime .

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: