Subway

3.8
382 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Alcoa Subway® Restaurant at 2580 Alcoa Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2580 Alcoa Hwy, Alcoa, TN
37701, United States

Hours

Reviews

3.8
382 reviews
5 stars
188
4 stars
76
3 stars
43
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and attentive, others are criticized for rudeness and poor handling of orders.

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, incorrect orders, and insufficient toppings.

Value for Money

Many customers feel that the prices are too high for the quality and quantity of food received, leading to dissatisfaction.

Cleanliness and Environment

The store is generally noted as clean, but some reviews mention unpleasant experiences due to staff behavior and management issues.

Drive-Thru Experience

The drive-thru service is frequently criticized for long wait times and order inaccuracies, impacting overall customer satisfaction.
  • JM
    Juan Munoz
    3 days ago
    5.0
    The employee are great! I have been coming here for a long time. I am always greeted with a smile.
  • TL
    Tony Long
    Dec 9, 2025
    4.0
    Good value, friendly service, tasty breakfast sandwich.
  • MU
    Miss Unapologetic
    Sep 15, 2025
    1.0
    I must have went at the wrong time.I accidentally asked for a condiment and the employee got very annoyed.I should have just left but I had already placed the order.The food was uncovered and a gnat was casually flying on top of the meats and vegetables.When I got home the edges of the bread was hard and the vegetables were room temperature.They didn’t even bother to keep the food at the proper temperature.What a disappointment.
  • MF
    Micah Fuller
    Sep 10, 2025
    5.0
    Chris was our sandwich specialist, he was very friendly and helpful. Best subway every, best bread also!
  • CW
    Catherine Watkins
    Sep 8, 2025
    5.0
    Clean, fast, friendly, fresh bread. I'll be back.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 2580 Alcoa Hwy, Blount, Alcoa, TN 37701, USA.

What are the operating hours for this Subway?

The Subway restaurant is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.