Panera Bread

3.9
537 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alcoa is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
733 Louisville Road, Alcoa, TN
37701, United States

Hours

Reviews

3.9
537 reviews
5 stars
273
4 stars
112
3 stars
55
2 stars
36
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, with dirty tables, floors, and a general lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, portion sizes, and consistency of menu items.

Management Concerns

Several reviews mentioned issues with management, including unprofessional behavior and a lack of customer care.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food offered.
  • JL
    John Lyon
    Nov 16, 2025
    1.0
    Every time I get food from here, there's always something wrong with the order. This time it was half of a sandwich missing. I had quit ordering from here for awhile because I got tired of the constant disappointment, but tonight I decided to give them another shot.. never again.
  • JL
    Jessica Langford
    Nov 13, 2025
    2.0
    I don’t even know where to begin. My boss allowed us to use his card to order catering from here and the order and service we received this time was terrible. We have ordered from this location NUMEROUS times and have always had wonderful experiences, but this time makes us not want to order here again. I will preface this by saying that I have met two of the catering people before Akyra (I apologize if I spelt that wrong) and Briana and they were both wonderful! So sweet and professional and ON TIME!!! This new girl, Alyssa, IS HORRIBLE. She was so late, our order was all wrong, and I’m not sure what her game was but WE DON’T CARE THAT YOU ARE PREGNANT!!! Telling us that 5+ times is not an excuse, nor is it going to get you a bigger tip. Sorry, not sorry. Make sure to call and see who will be in charge of catering on the day of your order because if that girl makes my food again I will be furious.
  • AS
    Alexus Snow
    Nov 13, 2025
    2.0
    First off. I would say 5 star to the other manager (she worked great with her team you could tell) and employees before a car ran into the building. Was never disappointed awesome people great consistency with product. Hopefully they didn't lose their job due to the car crash If so that’s sad they should have been paid until the store re opened. Ordered the French dip today it was good! But it was rang In wrong so had to wait longer they fixed it thank you. But the energy is bad needs old management back Cashier was rude to my mom last week and if you’re like me and her the wild rice soup all the time you know how it should look and taste. It was watery and hardly any rice or anything in it. Food has declined already. Sadly my food has been bad the past 2 visits for the first time ever. Will not return
  • MK
    Mike Kelleher
    Nov 9, 2025
    1.0
    Slowwwwwwest place ever. Ironically they force you to use their "fast lane" kiosks which adds to the ridiculous delay. I could bake bread and make a sandwich with the bread quicker than this place.
  • DC
    Doc Chery
    Nov 1, 2025
    2.0
    The fruit cup was only half full, the top of the bun for the avocado egg white sandwich was stale, pecan braid was much smaller than usual, and DoorDash didn’t think this warranted compensation . Panera’s has gone downhill for sure

Frequently Asked Questions About Panera Bread

Does Panera Bread in Alcoa accept reservations?

No, Panera Bread in Alcoa does not accept reservations.

What are the opening hours for delivery at Panera Bread in Alcoa?

Panera Bread offers delivery daily from 6:00 AM to 9:00 PM.