CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alcoa is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, with dirty tables, floors, and a general lack of cleanliness in the restaurant.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, portion sizes, and consistency of menu items.
Management Concerns
Several reviews mentioned issues with management, including unprofessional behavior and a lack of customer care.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes of the food offered.
JL
John Lyon
Nov 16, 2025
1.0
Every time I get food from here, there's always something wrong with the order. This time it was half of a sandwich missing. I had quit ordering from here for awhile because I got tired of the constant disappointment, but tonight I decided to give them another shot.. never again.
JL
Jessica Langford
Nov 13, 2025
2.0
I don’t even know where to begin. My boss allowed us to use his card to order catering from here and the order and service we received this time was terrible. We have ordered from this location NUMEROUS times and have always had wonderful experiences, but this time makes us not want to order here again. I will preface this by saying that I have met two of the catering people before Akyra (I apologize if I spelt that wrong) and Briana and they were both wonderful! So sweet and professional and ON TIME!!! This new girl, Alyssa, IS HORRIBLE. She was so late, our order was all wrong, and I’m not sure what her game was but WE DON’T CARE THAT YOU ARE PREGNANT!!! Telling us that 5+ times is not an excuse, nor is it going to get you a bigger tip. Sorry, not sorry. Make sure to call and see who will be in charge of catering on the day of your order because if that girl makes my food again I will be furious.
AS
Alexus Snow
Nov 13, 2025
2.0
First off. I would say 5 star to the other manager (she worked great with her team you could tell) and employees before a car ran into the building. Was never disappointed awesome people great consistency with product. Hopefully they didn't lose their job due to the car crash If so that’s sad they should have been paid until the store re opened. Ordered the French dip today it was good! But it was rang In wrong so had to wait longer they fixed it thank you. But the energy is bad needs old management back Cashier was rude to my mom last week and if you’re like me and her the wild rice soup all the time you know how it should look and taste. It was watery and hardly any rice or anything in it. Food has declined already. Sadly my food has been bad the past 2 visits for the first time ever. Will not return
MK
Mike Kelleher
Nov 9, 2025
1.0
Slowwwwwwest place ever. Ironically they force you to use their "fast lane" kiosks which adds to the ridiculous delay. I could bake bread and make a sandwich with the bread quicker than this place.
DC
Doc Chery
Nov 1, 2025
2.0
The fruit cup was only half full, the top of the bun for the avocado egg white sandwich was stale, pecan braid was much smaller than usual, and DoorDash didn’t think this warranted compensation . Panera’s has gone downhill for sure
No, Panera Bread in Alcoa does not accept reservations.
What are the opening hours for delivery at Panera Bread in Alcoa?
Panera Bread offers delivery daily from 6:00 AM to 9:00 PM.
Can I order food online for pickup or delivery from Panera Bread Alcoa?
Yes, you can order online for rapid pick-up or delivery through their website.
Does Panera Bread Alcoa have a drive-thru service?
No, Panera Bread Alcoa does not have drive-thru service but offers delivery and pick-up options.
What payment methods are accepted at Panera Bread Alcoa?
Panera Bread Alcoa accepts American Express, Visa, Mastercard, Discover, and cash.
What meal times does Panera Bread in Alcoa serve?
They serve breakfast, lunch, brunch, and dinner.
What type of menu items does Panera Bread in Alcoa offer?
They offer soups, salads, sandwiches, Power Menu options, specialty breads, and vegetarian broth bowls.
Is there complimentary Wi-Fi available at Panera Bread Alcoa?
Yes, Panera Bread Alcoa offers complimentary Wi-Fi for customers.
What nearby places can customers visit before or after dining at Panera Bread Alcoa?
Customers can visit nearby Sweet Retreat or Marble Slab Creamery for ice cream, Apple Tree Natural Foods for health groceries, or Cracker Barrel Old Country Store for additional dining options.
Are there health or wellness services near Panera Bread Alcoa?
Yes, nearby ATI Physical Therapy and Alcoa Nail Lounge offer physical therapy and nail salon services respectively, which customers can visit alongside their Panera Bread trip.
Which stores near Panera Bread Alcoa provide shopping and convenience options?
Nearby shopping and convenience options include Circle K convenience store, Leslie's pool cleaning and shopping, and Office Depot for office supplies and tech services.