Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,788 reviews
5 stars
596
4 stars
368
3 stars
301
2 stars
166
1 star
357
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service problems.
Cleanliness
Multiple reviews highlighted dirty tables, filthy bathrooms, and an overall lack of cleanliness in the restaurant.
Food Quality
Customers frequently complained about cold, improperly cooked, or incorrect food orders, leading to dissatisfaction with the food quality.
Staffing Problems
Many reviews mentioned the location being understaffed, which contributed to slow service and poor customer experiences.
- PCPatrick Chambers2 days ago2.0Slower service than going through the drive thru... just ordered 2 frappe took 10 mins..
- JRJohn RobbinsJan 4, 20261.0Hamburger old dry no condiments. Chocolate shake was Chocolate water,terrible. Fish was cold tasted like it was cooked in 2 month old oil. Place was horrible
- LCLynn ChilbergJan 4, 20262.0Missing some food. One employee could not give me part of m order since she said the manager was yelling.
- JKJordan KilgoreDec 24, 20251.0Do not go here for any special deal. They aren't capable of handling customers and they had lines out the door for the Grinch meals. They didn't have enough for everyone and instead of telling customers they just canceled the meals altogether after over an hour of waiting. The staff tells you to call corporate then when you do they say to talk to the store but they won't give refunds for stealing your money. I still haven't received a refund and they stole $17 from me by canceling and not refunding. All I got was we can send you a coupon. Um... I don't want a free regular hamburger I want my money and time back. So if you want to eat at a place that steals go ahead but I will never step foot in the Calderwood facility again. They steal. End of story.
- FFFrankp22Dec 13, 20251.0All tables were dirty. Watched people come in and clean their own tables to sit down. Used the kiosk to dine in, went to scavenger one of those number plaques to put on my table. Then everything was take out anyways so made that process pointless. I asked for ketchup and they pointed to it behind the counter so I had to reach over to get some.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Alcoa, TN?
McDonald's in Alcoa, TN, is open daily from 5:00 AM to 11:00 PM.
Does the McDonald's at 211 Calderwood St offer drive-thru service?
Yes, this McDonald's location offers drive-thru service from 4:30 AM to 1:00 AM every day.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 4:30 AM to 10:30 PM (5:00 AM to 10:30 PM on Sundays).
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 211 Calderwood St, Alcoa, TN 37701, USA.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include The Howard Marler Museum for history enthusiasts, Glenstone Galleries & Gifts for art and crafts, and Midland Restaurant if you want to try another dining option.
Are there any local services near McDonald's that could be helpful for visitors?
Yes, nearby you can find The UPS Store for courier services, Jackson Hewitt Tax Service for tax help, and Boost Mobile for telecommunications needs.
Is there public transportation or communal services near McDonald's in Alcoa?
While specific transit stations are not listed, nearby services include Tri-Star Pub Safety Outfitters and various community service organizations, which could help in navigating or learning about local resources.