Brand Certified
Five Guys
4.3(775 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
208 Hamilton Crossing Drive, Alcoa, TN
37701, United States
Certified by Five Guys • Mar 01, 2026
(865) 982-1200
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/208-hamilton-crossing-drive
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 208 Hamilton Crossing Drive in Alcoa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
775 reviews
5 stars
479
4 stars
165
3 stars
61
2 stars
30
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, though there were some complaints about inconsistency in food preparation.
Service
The staff was often described as friendly and helpful, contributing to a positive dining experience, although there were instances of slow service and order inaccuracies.
Pricing
Many customers found the prices to be high for the portion sizes and quality, leading to mixed feelings about the value for money.
Cleanliness
The restaurant was generally noted for being clean and well-organized, enhancing the overall dining experience.
- CLchris linam3 days ago5.0Friendly staff
- RCRicky CarnesFeb 26, 20265.0It was clean, great atmosphere, and friendly employees. First time in this one.
- GDGigi DavisFeb 23, 20265.0Staff are always courteous. Best Five Guys I have visited.
- CCchristinaFeb 16, 20265.0Great customer service, clean and fast!
- CBCharles BoatwrightFeb 6, 20265.0Always great food and are gluten allergy friendly!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 208 Hamilton Crossing Drive accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Alcoa?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Can I order delivery or pickup from Five Guys in Alcoa?
Yes, Five Guys in Alcoa offers delivery and in-store pickup services.
What payment methods does Five Guys in Alcoa accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is Five Guys in Alcoa located?
Five Guys is located at 208 Hamilton Crossing Drive, Alcoa, Tennessee 37701, USA.
Does Five Guys offer customizable menu options?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Are there any gluten-free options available at Five Guys in Alcoa?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns via wraps or bowls, but cross-contamination risk exists. Please check their allergen chart for details.
Which nearby restaurants can I visit around Five Guys in Alcoa?
Nearby dining options include Yassin's Falafel House for Middle Eastern cuisine, Buffalo Wild Wings for American bar food, and Chili's Grill & Bar offering Tex-Mex fare.
Are there any wellness or beauty services close to Five Guys in Alcoa?
Yes, Salon Azure and Spa and LIVE Hydration Spa West Knoxville are nearby for beauty and health treatments.
What stores or services near Five Guys in Alcoa might be convenient for shoppers?
Nearby you can find Rue21 for fashion, Batteries Plus Bulbs for electronics, and PetSmart for pet supplies.
Brand Certified Facts from Five Guys
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