Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 208 Hamilton Crossing Drive in Alcoa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Most customers praised the delicious burgers and fries, highlighting their freshness and quality, although some reported inconsistencies in food preparation.
Service
The staff received positive feedback for being friendly and helpful, though there were complaints about slow service and order inaccuracies.
Pricing
Many customers found the prices to be high for the portion sizes, with several expressing that the cost did not match the value received.
Cleanliness
The dining area was frequently noted as clean and well-maintained, contributing to a pleasant dining experience.
JC
Jessica Cunningham
4 days ago
5.0
Amazing burgers 🍔 & fries! Had a wonderful date night with my wife!
SW
Stephanie Williams
Jan 5, 2026
5.0
Today was the first time that I have ordered food but I have been in the restaurant to pick up orders. I have always been greeted and everyone was kind and respectful. The food has always been fresh and smelled delicious in my car when I would do a pickup. My order today was a cheeseburger and fries. They did not disappoint. It tasted as good as it smells!
TT
Tg Tg
Jan 4, 2026
5.0
Ordered online through five guys and the order got here quickly
TM
Timothy Moore
Jan 3, 2026
5.0
The woman in the black shirt was very upbeat and thorough with asking what I want, and making sure I was satisfied with my meal. The resteraunt is very clean, and organized. I will deffinatly be returning, sooner than later.
MJ
mack jones
Dec 29, 2025
5.0
staff was super friendly and quick the food was cooked to perfection
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 208 Hamilton Crossing Drive accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Alcoa?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Can I order delivery or pickup from Five Guys in Alcoa?
Yes, Five Guys in Alcoa offers delivery and in-store pickup services.
What payment methods does Five Guys in Alcoa accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is Five Guys in Alcoa located?
Five Guys is located at 208 Hamilton Crossing Drive, Alcoa, Tennessee 37701, USA.
Does Five Guys offer customizable menu options?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Are there any gluten-free options available at Five Guys in Alcoa?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns via wraps or bowls, but cross-contamination risk exists. Please check their allergen chart for details.
Which nearby restaurants can I visit around Five Guys in Alcoa?
Nearby dining options include Yassin's Falafel House for Middle Eastern cuisine, Buffalo Wild Wings for American bar food, and Chili's Grill & Bar offering Tex-Mex fare.
Are there any wellness or beauty services close to Five Guys in Alcoa?
Yes, Salon Azure and Spa and LIVE Hydration Spa West Knoxville are nearby for beauty and health treatments.
What stores or services near Five Guys in Alcoa might be convenient for shoppers?
Nearby you can find Rue21 for fashion, Batteries Plus Bulbs for electronics, and PetSmart for pet supplies.