Five Guys

4.3
763 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 208 Hamilton Crossing Drive in Alcoa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
208 Hamilton Crossing Drive, Alcoa, TN
37701, United States

Hours

Reviews

4.3
763 reviews
5 stars
469
4 stars
163
3 stars
61
2 stars
30
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Most customers praised the delicious burgers and fries, highlighting their freshness and quality, although some reported inconsistencies in food preparation.

Service

The staff received positive feedback for being friendly and helpful, though there were complaints about slow service and order inaccuracies.

Pricing

Many customers found the prices to be high for the portion sizes, with several expressing that the cost did not match the value received.

Cleanliness

The dining area was frequently noted as clean and well-maintained, contributing to a pleasant dining experience.
  • JC
    Jessica Cunningham
    4 days ago
    5.0
    Amazing burgers 🍔 & fries! Had a wonderful date night with my wife!
  • SW
    Stephanie Williams
    Jan 5, 2026
    5.0
    Today was the first time that I have ordered food but I have been in the restaurant to pick up orders. I have always been greeted and everyone was kind and respectful. The food has always been fresh and smelled delicious in my car when I would do a pickup. My order today was a cheeseburger and fries. They did not disappoint. It tasted as good as it smells!
  • TT
    Tg Tg
    Jan 4, 2026
    5.0
    Ordered online through five guys and the order got here quickly
  • TM
    Timothy Moore
    Jan 3, 2026
    5.0
    The woman in the black shirt was very upbeat and thorough with asking what I want, and making sure I was satisfied with my meal. The resteraunt is very clean, and organized. I will deffinatly be returning, sooner than later.
  • MJ
    mack jones
    Dec 29, 2025
    5.0
    staff was super friendly and quick the food was cooked to perfection

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.