Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 208 Hamilton Crossing Drive in Alcoa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Most customers praised the burgers and fries for being delicious and fresh, although some reported issues with order accuracy and food temperature.
Service
The staff received positive feedback for being friendly and helpful, but there were complaints about slow service and order mistakes.
Pricing
Many customers found the prices to be high for the portion sizes, with several expressing that the cost did not match the value received.
Cleanliness
The dining area was frequently noted as clean and well-maintained, contributing to a pleasant dining atmosphere.
Inconsistency
Some reviews highlighted inconsistencies in food quality and service, suggesting that experiences can vary significantly between visits.
WW
Whitney
Oct 28, 2025
5.0
I appreciate consistent delicious, quality burgers and Brooke made the BEST fries ever today! Perfect crisp & perfect seasoning- thank you Five Guys!
SB
S B
Oct 13, 2025
5.0
I’ve had a lot of Five Guys but this one was the best! I have to get the lettuce wrap and this was the best lettuce to meat ratio. Crispy bacon and the fries! The fries! Perfection. Perfect crispness. 10/10
LK
Lynne Kennedy
Oct 12, 2025
5.0
Always delicious, always friendly and helpful!
MJ
M J
Sep 18, 2025
1.0
0/10 was horrible. Waste of money. Food in edible
RP
Robert Palmer
Sep 7, 2025
5.0
If you haven't tried 5 Guys, you need to put it on your bucket list of best burgers, fries and peanuts around. Fast service, hot, fresh and made to order. Free peanuts while you wait, burger was outstanding, staff was super friendly and plenty of parking. Thanks for a delicious dinner...oh, forgot to mention, super clean dining area, plenty of seats/tables and not freezing inside either...LOL.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 208 Hamilton Crossing Drive accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Alcoa?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Can I order delivery or pickup from Five Guys in Alcoa?
Yes, Five Guys in Alcoa offers delivery and in-store pickup services.
What payment methods does Five Guys in Alcoa accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is Five Guys in Alcoa located?
Five Guys is located at 208 Hamilton Crossing Drive, Alcoa, Tennessee 37701, USA.
Does Five Guys offer customizable menu options?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Are there any gluten-free options available at Five Guys in Alcoa?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns via wraps or bowls, but cross-contamination risk exists. Please check their allergen chart for details.
Which nearby restaurants can I visit around Five Guys in Alcoa?
Nearby dining options include Yassin's Falafel House for Middle Eastern cuisine, Buffalo Wild Wings for American bar food, and Chili's Grill & Bar offering Tex-Mex fare.
Are there any wellness or beauty services close to Five Guys in Alcoa?
Yes, Salon Azure and Spa and LIVE Hydration Spa West Knoxville are nearby for beauty and health treatments.
What stores or services near Five Guys in Alcoa might be convenient for shoppers?
Nearby you can find Rue21 for fashion, Batteries Plus Bulbs for electronics, and PetSmart for pet supplies.