Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, incorrect orders, and poor service, especially during busy hours.
Food Quality
There were numerous complaints about food being cold, overcooked, or not meeting expectations, with some praising the freshness when it was right.
Staff Friendliness
While some customers highlighted friendly and helpful staff, others experienced rudeness and lack of attention from employees.
Inconsistent Experience
Many reviews indicated a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and restrooms.
RR
Robbie
Feb 25, 2026
5.0
Love it
BM
Brett Marriott
Feb 13, 2026
1.0
Get rid of the stupid ai order taker
JF
J F
Jan 30, 2026
1.0
I dont understand how these places can't figure out what chikfula does
KF
Knox Foodie
Jan 24, 2026
5.0
Hot,fresh food, clean restrooms and kind employees
GC
G C
Jan 5, 2026
1.0
Stopped in the drive thru The AI would not let me finish ordering before it kept interrupting so I left Let me know if you remove it otherwise I am out
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Certified March 01, 2026Yext Knowledge Graph
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