Bojangles

4.0
650 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2468 Alcoa Hwy, Alcoa, TN
37701, United States

Hours

Reviews

4.0
650 reviews
5 stars
321
4 stars
141
3 stars
92
2 stars
27
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and inattentive.

Food Consistency

Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or overcooked items.

Wait Times

Many customers express frustration with long wait times, both in drive-thru and dine-in, often leading to dissatisfaction.

Order Accuracy

Numerous complaints about incorrect orders indicate a lack of attention to detail in fulfilling customer requests.

Cleanliness

Some reviews mention cleanliness issues within the restaurant, affecting the overall dining experience.
  • CB
    Christy Bell
    Nov 5, 2025
    4.0
    The music was too loud
  • CR
    Carlos Rodriguez
    Nov 2, 2025
    3.0
    Food is adequate.
  • MM
    Miraziz M.M.
    Oct 30, 2025
    5.0
    Liz was super friendly and nice! I appreciate her and whole Bojangelas team for their warm greetings and service.
  • KC
    Kelly Cobb
    Oct 21, 2025
    2.0
    Do not think the new AI ordering system works at all.
  • DD
    Daniel Davis
    Oct 7, 2025
    1.0
    My nephew and I came to the one on Alcoa highway to have dinner I got the chicken BLT fried Chicken Sandwich I asked the young lady was a chicken fresh she said yes it was cold I asked for crispy fries they were cold. My nephew got a three-piece meal his chicken was cold it's macaroni and cheese was cold I normally don't complain about places I go to eat but this is just unacceptable I spent my heart earned money to come to y'all establishment and then y'all give me sub parked food.

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in service at Bojangles in Alcoa?

The dine-in service at Bojangles in Alcoa is open daily from 5:00 AM to 10:00 PM.

Does the Bojangles location at 2468 Alcoa Hwy offer drive-through service?

Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, except on Friday and Saturday when it stays open until 11:00 PM, and Sunday starting at 6:00 AM.