Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.9
659 reviews
5 stars
323
4 stars
142
3 stars
93
2 stars
27
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
There were numerous complaints about food being cold, undercooked, or overcooked, leading to dissatisfaction with the meals.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
Inconsistent Experience
Many reviews highlighted inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
- GCG CJan 5, 20261.0Stopped in the drive thru The AI would not let me finish ordering before it kept interrupting so I left Let me know if you remove it otherwise I am out
- JJJoseph Lajaunie JrDec 29, 20251.0The management and service in this location was awful. The drive up windows got plenty of attention but the front counter got no service at all. They ignored us completely. We will not return
- CCClarence ColterDec 20, 20255.0Great service for 5am
- GIGFX InstallsDec 10, 20251.0Worst experience. Food was under cooked. Chicken sandwich was soggy and not cooked through. The blonde girl at front was very bad at handling food. Complaining about what first shift didn't do for them. All food was not edible. To much salt or under cooked. Bad. Bad. Bad. AVOID THIS LOCATION. December 10th 2025. 5pm.
- CMCurtis MarkhamDec 1, 20251.0I like Bojangles generally but this location is questionable Stale partial biscuit was served to me today?!
Frequently Asked Questions About Bojangles
What are the operating hours for dine-in service at Bojangles in Alcoa?
The dine-in service at Bojangles in Alcoa is open daily from 5:00 AM to 10:00 PM.
Does the Bojangles location at 2468 Alcoa Hwy offer drive-through service?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, except on Friday and Saturday when it stays open until 11:00 PM, and Sunday starting at 6:00 AM.
What type of cuisine and specialties does Bojangles in Alcoa serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order Bojangles' food through a mobile app?
Yes, you can order through the Bojangles app available on the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles in Alcoa?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for your events and gatherings.
Is Bojangles accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are there family-friendly features at Bojangles in Alcoa?
Yes, Bojangles welcomes families and offers a children's menu, making it a family-friendly dining option.
Which nearby hotels can travelers visit before or after dining at Bojangles?
Nearby hotels include Americas Best Value Inn, Best Western Knoxville Airport/Alcoa, Comfort Suites Airport, La Quinta Inn & Suites Knoxville Airport, Candlewood Suites Knoxville Airport Alcoa, Hampton by Hilton, and Hampton Inn Knoxville-Airport, perfect for travelers planning to dine at Bojangles.
What other fast food restaurants are near Bojangles in Alcoa for alternative dining options?
Nearby fast food restaurants include Sonic Drive-In, Pizza Hut, Wendy's, McDonald's, Ruby Tuesday, and Subway, providing various options if you're looking for alternatives.
How can nearby transportation services help customers visiting Bojangles in Alcoa?
Nearby transportation options like Frontier Airlines, Chariots of Hire limo services, and Penske Truck Rental can assist customers in reaching Bojangles conveniently from the airport or for local travel needs.