Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and inattentive.
Food Consistency
Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or overcooked items.
Wait Times
Many customers express frustration with long wait times, both in drive-thru and dine-in, often leading to dissatisfaction.
Order Accuracy
Numerous complaints about incorrect orders indicate a lack of attention to detail in fulfilling customer requests.
Cleanliness
Some reviews mention cleanliness issues within the restaurant, affecting the overall dining experience.
CB
Christy Bell
Nov 5, 2025
4.0
The music was too loud
CR
Carlos Rodriguez
Nov 2, 2025
3.0
Food is adequate.
MM
Miraziz M.M.
Oct 30, 2025
5.0
Liz was super friendly and nice! I appreciate her and whole Bojangelas team for their warm greetings and service.
KC
Kelly Cobb
Oct 21, 2025
2.0
Do not think the new AI ordering system works at all.
DD
Daniel Davis
Oct 7, 2025
1.0
My nephew and I came to the one on Alcoa highway to have dinner I got the chicken BLT fried Chicken Sandwich I asked the young lady was a chicken fresh she said yes it was cold I asked for crispy fries they were cold. My nephew got a three-piece meal his chicken was cold it's macaroni and cheese was cold I normally don't complain about places I go to eat but this is just unacceptable I spent my heart earned money to come to y'all establishment and then y'all give me sub parked food.
What are the operating hours for dine-in service at Bojangles in Alcoa?
The dine-in service at Bojangles in Alcoa is open daily from 5:00 AM to 10:00 PM.
Does the Bojangles location at 2468 Alcoa Hwy offer drive-through service?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, except on Friday and Saturday when it stays open until 11:00 PM, and Sunday starting at 6:00 AM.
What type of cuisine and specialties does Bojangles in Alcoa serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order Bojangles' food through a mobile app?
Yes, you can order through the Bojangles app available on the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles in Alcoa?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for your events and gatherings.
Is Bojangles accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are there family-friendly features at Bojangles in Alcoa?
Yes, Bojangles welcomes families and offers a children's menu, making it a family-friendly dining option.
Which nearby hotels can travelers visit before or after dining at Bojangles?
Nearby hotels include Americas Best Value Inn, Best Western Knoxville Airport/Alcoa, Comfort Suites Airport, La Quinta Inn & Suites Knoxville Airport, Candlewood Suites Knoxville Airport Alcoa, Hampton by Hilton, and Hampton Inn Knoxville-Airport, perfect for travelers planning to dine at Bojangles.
What other fast food restaurants are near Bojangles in Alcoa for alternative dining options?
Nearby fast food restaurants include Sonic Drive-In, Pizza Hut, Wendy's, McDonald's, Ruby Tuesday, and Subway, providing various options if you're looking for alternatives.
How can nearby transportation services help customers visiting Bojangles in Alcoa?
Nearby transportation options like Frontier Airlines, Chariots of Hire limo services, and Penske Truck Rental can assist customers in reaching Bojangles conveniently from the airport or for local travel needs.