Mixed reviews on food quality, with some customers reporting undercooked items and others praising freshness and taste.
Service Speed
Service speed is inconsistent; some customers experienced fast service while others reported long wait times and slow staff.
Staff Attitude
Staff attitude varies; some customers noted friendly and courteous service, while others experienced rudeness and lack of attention.
Operational Issues
Frequent complaints about menu items being unavailable and inconsistent hours of operation, including early closures.
Cleanliness
Concerns about cleanliness, particularly in the dining area and restrooms, with some customers noting dirty conditions.
RI
Rbh Inc
6 days ago
1.0
Food was half cooked and service was ok, upon asking why everything has changed, employees were not sure what new boss is doing. Living away far more than 4 hours and he cant handle it, about to close down the store or Dq will take it back. Lots of complain, upon checking the health report in the news paper i found out that i never would be back in there.
SH
Seth Holt
Sep 8, 2025
3.0
Average it is nice to get the same service and food at every location.
BB
BlackFiero
Jul 31, 2025
1.0
They don't have the traditional items that I went for.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Alamo, TN?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru available for convenient ordering.
Is there seating available at Dairy Queen Grill & Chill, including outdoor seating?
Yes, the location provides both indoor and outdoor seating options for customers.
Can customers access free WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this Dairy Queen location.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 356 S Bells St, Alamo, TN 38001-1927, United States.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an online pickup order via their ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/10821/
Are there any nearby places to visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Food Rite supermarket for grocery shopping, Southern Rootz Salon for beauty treatments, and El Mexicano for Mexican and seafood dining.
Where can I find a gas station near Dairy Queen Grill & Chill?
You can find gas stations such as BP and Austin Service Center near the Dairy Queen Grill & Chill location.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Subway for sandwiches and Southern Pride Distributing for barbecue.