Dairy Queen Grill & Chill

3.8
397 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
356 S Bells St, Alamo, TN
38001-1927, United States

Hours

Reviews

3.8
397 reviews
5 stars
175
4 stars
95
3 stars
53
2 stars
20
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers reporting undercooked items and others praising freshness and taste.

Service Speed

Service speed is inconsistent; some customers experienced fast service while others reported long wait times and slow staff.

Staff Attitude

Staff attitude varies; some customers noted friendly and courteous service, while others experienced rudeness and lack of attention.

Operational Issues

Frequent complaints about menu items being unavailable and inconsistent hours of operation, including early closures.

Cleanliness

Concerns about cleanliness, particularly in the dining area and restrooms, with some customers noting dirty conditions.
  • RI
    Rbh Inc
    6 days ago
    1.0
    Food was half cooked and service was ok, upon asking why everything has changed, employees were not sure what new boss is doing. Living away far more than 4 hours and he cant handle it, about to close down the store or Dq will take it back. Lots of complain, upon checking the health report in the news paper i found out that i never would be back in there.
  • SH
    Seth Holt
    Sep 8, 2025
    3.0
    Average it is nice to get the same service and food at every location.
  • BB
    BlackFiero
    Jul 31, 2025
    1.0
    They don't have the traditional items that I went for.
  • RR
    Randy Russell
    Feb 27, 2024
    5.0
    Great food and service
  • XP
    Xx_Flight19_Xx pro
    Nov 30, 2023
    5.0
    So far food is always fresh!!!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Alamo, TN?

The restaurant is open every day from 10:00 AM to 10:00 PM.