Customers generally praised the burgers for being juicy and flavorful, though there were some complaints about inconsistency in cooking and quality of sides.
Service Experience
Service quality was mixed; while some staff were noted for being friendly and attentive, others received criticism for rudeness and poor order handling.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Wait Times
Several reviews mentioned longer wait times for food, which some customers found acceptable for freshly made meals, while others were frustrated by delays.
Pricing
Prices were considered on the higher side for fast food, but many customers felt the quality justified the cost.
EA
Erin Allary
2 days ago
5.0
Just had lunch and the service was 10/1, the food was perfect and the restaurant was spotless
AB
Adam Bown
Nov 17, 2025
4.0
For the 2nd time eating at Wayback, I have to admit that the burgers are amazing. However, it is a complete appetite killer when your servers/cooks bring your food and all you can smell is their horrible body odur. You are working in the customer service industry and should have to adhere to certain sanitary requirements. Please wash more regularly and/or wear deodorant...maybe bring some to work if you already do.
GM
Gina Marshall
Nov 14, 2025
5.0
Great gluten free options! The food was fantastic! The gluten-free bun was so soft and delicious you couldn’t tell it was gluten free!! The fries are also gluten free at this location! I’ll definitely be going back! Great atmosphere and awesome staff!
JM
Jeff Marshall
Nov 14, 2025
5.0
Friendly knowledgeable staff very helpful with my wife’s glutne free needs. The burger are real meat and absolutely delicious.
MK
mya kolach
Nov 14, 2025
5.0
Amazing place to eat. The staff are super friendly and the food is great! Definitely recommend!