Dairy Queen Grill & Chill

3.3
173 reviews
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Business Details

Highway #3 and #55, Shellbrook, SK
S0J 2E0, Canada
(306) 747-3403
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
Highway #3 and #55, Shellbrook, SK
S0J 2E0, Canada

Hours

Reviews

3.3
173 reviews
5 stars
58
4 stars
34
3 stars
23
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, slow response times, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Positive Experiences

Some customers enjoyed their visits, praising the ice cream, certain food items, and friendly staff during specific interactions.

Operational Challenges

Customers expressed frustration over the drive-thru only service, early closures, and frequent order mistakes.

Community Engagement

A few reviews noted positive experiences with staff going above and beyond, particularly in customer service and special requests.
  • SS
    Samuel Schafer
    Oct 13, 2025
    5.0
    I've been going to this DQ at least once a week for about 2 years now and never had a single issue. The food is great and the crew is quick with the orders.
  • TC
    Tucker Cook
    Sep 28, 2025
    5.0
    Best taste and food! I love it, wish I came back here!
  • SM
    Shalean Morin
    Aug 22, 2025
    1.0
    Worst customer service. Big language barrier. Ask for a corrected order they refused. We ordered plain burgers ( burger and a bun) they gave cheese, pickle mustard etc. ask for it to be corrected argued with us. Finally remade practically throwing the burgers at us. Then the manager stuck his head out the window and started yelling frantically taking our license plate down. Definitely not Canadian dining. We have been taught the customer is always right, be respectful and your will treated the same. Aweful experience. Kids in the car and all. Shut them down, get new ownership, test them Canadian ethics and some english.
  • TS
    Theresa Smith
    Aug 14, 2025
    1.0
    Went to support miracle Treat day tonight. Lady at window had no communication with us, didn't flip blizzards, one blizzard had very little toppings, no napkins , no receipt given, she shut window so quickly too.
  • OL
    Orville Longjohn
    Jul 16, 2025
    1.0
    Terrible in making burgers nd their fries are a pale white and usually cold...communicating skills are horrible you need to repeat your order 2-3 times
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Shellbrook offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ ice cream cakes.

Where is Dairy Queen Grill & Chill located in Shellbrook?

It is located at Highway #3 and #55, Shellbrook, SK, postal code S0J 2E0, Canada.