Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with missing items or incorrect orders, leading to frustration among customers.
Staff Behavior
Numerous complaints were made about rude or unprofessional staff, including managers, which negatively impacted the customer experience.
Food Quality
Several customers experienced issues with food quality, including cold items and poorly prepared meals.
Cleanliness
The location was described as dirty by multiple customers, contributing to an overall negative impression.
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Cindy Harder
Jan 4, 2026
5.0
We very rarely visit this location, (Confederation Drive & 22nd St.) but that changes now. We ordered through the drive-thru. Our fries were burn your mouth fresh, crispy, and perfectly salted which never seems to happen at other locations. Our big macs and filet o fishes were also freshly made, and full of flavour. Their syrup mix in their pop was also bang on, a refreshing change from other locations. Fresh, hot food at 2:30 pm -wow!
AT
Anton Tretiak
Jan 2, 2026
1.0
Every time I place an order here, I have to wait for a very long time. On top of that, something is almost always missing from my order — a sauce or even an item itself. It’s very frustrating because this happens regularly. I hope the service becomes faster and more attentive.
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Daniel LeFrench
Dec 30, 2025
1.0
Consistently takes 30+ mins to get your order in drive through. Slowest McDonald’s I’ve been to in 20 years. Totally incompetent staff
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Emily Lafond
Dec 16, 2025
2.0
ordered thru uber eats, the order was 45 mins late, and it was all cold. i purposely ordered fries cause i thought they would be hot somewhat but when i got the order they were cold. and the bag was open for some reason. these workers could really do better and i would be advised to do so. i have a broken ankle right now, otherwise i would just go thru drive thru and get everything fresh. today was not the day for that: and i expect my experience at mcdonald’s so much better. 40 dollars for nuggets and a wrap. ridiculous i loved it better when i worked there and got 50% off. there’s no reason to sell cold food, and trust me i know what they do there. please do better so i my cravings get here right. so ridiculous 🙄
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Emily Holmes
Dec 7, 2025
1.0
Confed is the worst McDonald's. Please hire staff that actually know what's on your menu, how can you have a billboard outside advertising the triple pickle mccrispy but then have your staff at the drive thru say that's not on the menu. This location is always 'sold out' of the creamy dill pickle sauce or they say they are and then put it in the bag anyway. Also when I order 1 item please stop assuming I said 2 and charging me for 2, this has happened many times now. I'm going to avoid this location like the plague, very dirty and tired of having to pull over to wait when I went through the drive thru for a reason, maybe if you got the order right I wouldn't have to wait so long...