Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Cleanliness
Multiple reviews highlight issues with cleanliness, including dirty dining areas and restrooms.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others reported issues like undercooked items and poor food safety practices.
Value for Money
Customers expressed concerns about portion sizes and pricing, feeling that some items were overpriced for the quality received.
Atmosphere
The restaurant's environment is described as old and run down, with some noting a lack of maintenance.
KD
Keesha Des
4 days ago
2.0
I wasn't given my blizzard and when I tired to call and resolve my issue no one picked up the phone.
FC
Fiona Corney
Jan 3, 2026
1.0
ordered on uber eats - order was in drivers care for 6 minutes but arrived half melted and blizzard cups were not even filled. for the already insane price you would expect your portions are actually filled. 0/5
SS
San S
Dec 30, 2025
1.0
Bad customer service
TJ
TTWnkle jetty
Dec 5, 2025
2.0
The food itself is pretty standard although the portions feel overpriced for the portions provided. My biggest grievance are the hours. They say they are open until 2 am which as a uni student I thought was perfect but they aren’t. They lock the doors long before that and then you can only order through third party sites. They should specify their hours for the general public.
CF
Chelsea Filan
Nov 3, 2025
5.0
The chicken fingers were cooked well I was happy about that - I find too many places undercook. However the poutine fries were not only undercooked but were obviously sitting awhile. It was 9pm and they probably didn't want to make fresh fries, but still. Also just a suggestion - they need to add more ice in the drinks!! They do it manually (no ice machine) so there was like 5 ice cubes, which means it just melts instantly. You need a couple scoops of ice!!! So the pop was fairly warm because they barely use ice so you have to ask for extra ice. Also maybe it's just me but I think they gave me a mini blizzard instead of a small. The strawberry shake was good. The staff was nice and clean.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food and dessert specialties at Dairy Queen Grill & Chill on 1418 College Dr?
The menu features classic soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Saskatoon throughout the week?
Open 10 AM to 11 PM Monday to Wednesday, 10 AM to 2 AM Thursday to Saturday, and 11 AM to 11 PM on Sunday.
Is the Dairy Queen Grill & Chill on College Drive family-friendly and suitable for kids?
Yes, it is family-friendly, welcomes children, and offers seating for guests.
Does Dairy Queen Grill & Chill provide mobile ordering or special deals?
Yes, mobile ordering and rewards are available via their app, which also offers exclusive deals.
How can I place an order online for pick up at Dairy Queen Grill & Chill in Saskatoon?
You can order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27140/
Is there seating available at Dairy Queen Grill & Chill on College Drive?
Yes, the location has seating for customers to dine in.
What nearby educational institutions can customers visit near Dairy Queen Grill & Chill?
Nearby are St. Thomas More College, University of Saskatchewan, College of Kinesiology, and the Prairie Centre for the Study of Ukrainian Heritage.
Are there convenient coffee shops or quick dining options near Dairy Queen Grill & Chill?
Yes, Starbucks Canada and Tim Hortons coffee shops, as well as Subway and Wow Pizza restaurants, are nearby for additional food and beverage choices.
What nearby services might customers use before or after visiting Dairy Queen Grill & Chill?
Customers can access services like UPS Access Point for shipping, RBC Royal Bank and TD Canada Trust ATM for banking, and Hot Looks Hair Design for salon needs.
How can the nearby University of Saskatchewan campus area enhance a visit to Dairy Queen Grill & Chill?
Visitors can enjoy a meal or treat at Dairy Queen after exploring the campus bookstores, cultural centers, and dining facilities like the University Club and Choices on Campus at St Thomas More College.