Multiple reviews highlighted poor cleanliness and maintenance of the restaurant, including dirty bathrooms and unkempt dining areas.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Food Quality
Food quality received mixed feedback, with some customers enjoying the ice cream and burgers, while others reported issues with stale items and incorrect orders.
Atmosphere
The restaurant's atmosphere was described as old and rundown, with some customers feeling unsafe upon entering.
Value for Money
Several customers noted that the prices were reasonable, but some felt that portion sizes did not match the cost.
CF
Chelsea Filan
Nov 3, 2025
5.0
The chicken fingers were cooked well I was happy about that - I find too many places undercook. However the poutine fries were not only undercooked but were obviously sitting awhile. It was 9pm and they probably didn't want to make fresh fries, but still. Also just a suggestion - they need to add more ice in the drinks!! They do it manually (no ice machine) so there was like 5 ice cubes, which means it just melts instantly. You need a couple scoops of ice!!! So the pop was fairly warm because they barely use ice so you have to ask for extra ice. Also maybe it's just me but I think they gave me a mini blizzard instead of a small. The strawberry shake was good. The staff was nice and clean.
TG
Trevor Green
Oct 12, 2025
1.0
Feels like you're about to get mugged on the way in to the restaurant. Very old and run down. Smells like an old rundown hotel in a small town. I fully expect to have what I ate here make regret the choice later today once it digests. Also, not sure where anyone is supposed to park to go here.
BN
bri Nestor
Sep 19, 2025
5.0
Super quick service. Very clean.
LG
Local Guide
Sep 15, 2025
2.0
Went there for a mobile order and had a cupfection they left a big chunk empty in the cup and then argued with me that it was fine and was not friendly or willing to make it right
SS
SP3CTOR
Sep 12, 2025
1.0
They open late, the customer service is always mean. And the portions for fries are terrible. I would good to a different Dairy Queen if I was you.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food and dessert specialties at Dairy Queen Grill & Chill on 1418 College Dr?
The menu features classic soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Saskatoon throughout the week?
Open 10 AM to 11 PM Monday to Wednesday, 10 AM to 2 AM Thursday to Saturday, and 11 AM to 11 PM on Sunday.
Is the Dairy Queen Grill & Chill on College Drive family-friendly and suitable for kids?
Yes, it is family-friendly, welcomes children, and offers seating for guests.
Does Dairy Queen Grill & Chill provide mobile ordering or special deals?
Yes, mobile ordering and rewards are available via their app, which also offers exclusive deals.
How can I place an order online for pick up at Dairy Queen Grill & Chill in Saskatoon?
You can order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27140/
Is there seating available at Dairy Queen Grill & Chill on College Drive?
Yes, the location has seating for customers to dine in.
What nearby educational institutions can customers visit near Dairy Queen Grill & Chill?
Nearby are St. Thomas More College, University of Saskatchewan, College of Kinesiology, and the Prairie Centre for the Study of Ukrainian Heritage.
Are there convenient coffee shops or quick dining options near Dairy Queen Grill & Chill?
Yes, Starbucks Canada and Tim Hortons coffee shops, as well as Subway and Wow Pizza restaurants, are nearby for additional food and beverage choices.
What nearby services might customers use before or after visiting Dairy Queen Grill & Chill?
Customers can access services like UPS Access Point for shipping, RBC Royal Bank and TD Canada Trust ATM for banking, and Hot Looks Hair Design for salon needs.
How can the nearby University of Saskatchewan campus area enhance a visit to Dairy Queen Grill & Chill?
Visitors can enjoy a meal or treat at Dairy Queen after exploring the campus bookstores, cultural centers, and dining facilities like the University Club and Choices on Campus at St Thomas More College.