Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
378 reviews
5 stars
124
4 stars
114
3 stars
33
2 stars
21
1 star
86
What are people saying?
AI-generated from recent customer reviews
Pricing
Customers consistently reported that prices at this location are significantly higher than at other Dairy Queen locations, leading to dissatisfaction.
Service Quality
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers enjoyed the ice cream, there were numerous complaints about the quality of food, including cold items and unsanitary conditions.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
GT
Greg Thelander
Feb 13, 2026
2.0
Food is always great, but for the price you pay for one of these.....c'mon.
RP
Robert Park
Feb 5, 2026
1.0
An older, white lady worker(only mentioning race so you know who I'm talking about) is the grumpiest, most unpleasant worker I've ever encountered. She yelled at my 4 yr old daughter because she was sitting on the shelf above the seat. She was being quiet and wasn't bothering anybody. There was nobody else near our section and maybe one other person in the whole place. Karens like this shouldn't be working in public places. Will never visit this DQ again.
KK
Kirandeep Kaur
Jan 30, 2026
1.0
Went there few days ago, wanted to order online on mobile app, didnt work had to go in and order. Front girl was good but what I saw while I waited for my order 20-25 mins has shaken my entire world. There was another teenage looking girl (employee)with braces maybe? Brought some dq food and started eating on the counter where the third employee was prepping food for customers. No shame/fear that customer is standing right in front of you, this is not acceptable for food safety and sanitary practices. Then the girl at front who took my order, joined her in eating, same hands to use her phone, same hands to pack the drive thru order all in the matter for few seconds i saw her touching the fries bare hand with the same hand she was eating. I wanted to call them out But didn’t have enough time as the order already took 20-25 mins for 2 cupfection and 1 tiny chicken wrap. I cant believe what I saw, definitely not stepping in this dairy queen ever again. For reference, I have the proof of what the employee did and I have no intention to cause trouble to any employee but a little more training and discussion would be helpful. If they want to eat while working nothing is wrong but atleast go at the back, eat and wash your hands properly and come back. Front girl shouldnt be touching her phone while shes was also packing the food for drive thru customers, if she wants to use phone step aside, then come back wash your hands. I thought that was a basic food safety mannerism in restaurants. This needs to be addressed.
GW
Gerry Wright
Jan 11, 2026
1.0
Can't honestly recommend this DQ location, the food quality is terrible and they charge the highest prices. I have literally lived within 4 blocks of this site and regularly support many other locations rather than this Lawson location.
RM
Ray Moons
Dec 27, 2025
5.0
Best dairy queen in saskatoon... super delicious, fresh & hot
What are the hours of operation for Dairy Queen Grill & Chill in Saskatoon?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient pickup of your orders.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 210-202 Primrose Dr inside Lawson Square Mall, Saskatoon, SK S7K 6Y6, Canada.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place orders for pickup online at https://www.dairyqueen.com/en-ca/order/pickup/n/27138/.
Are there outdoor seating options available at this Dairy Queen location?
Yes, outdoor seating is available for customers at this Dairy Queen Grill & Chill location.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Pizza Hut for more fast food options, Next Level Game Exchange for video games and electronics, or Little Shop Of Flowers for gifts and flowers after your meal.
Is there a nearby gym if I want to work out before or after grabbing a bite at Dairy Queen?
Yes, Snap Fitness Saskatoon gym is close by, offering a convenient option for fitness near Dairy Queen Grill & Chill.
What are some other dining options near Dairy Queen Grill & Chill?
Nearby dining options include Shawarma 786, Summer Roll Restaurant (Vietnamese cuisine), KFC for chicken, Subway sandwich shop, and 786 Shawarma.
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Certified March 01, 2026Yext Knowledge Graph
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