Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews highlighted poor food quality, including cold, chewy burgers, melted ice cream, and unsanitary conditions.
Pricing Concerns
Numerous customers expressed frustration over high prices compared to other locations, with some feeling overcharged for subpar food.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some being friendly while others were described as rude or unprofessional.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary food handling.
AA
Alexis
2 days ago
1.0
I went to this Dairy Queen this morning and it took almost 20 minutes to get my food. The person in front of me was waiting for so long, then I got to the window and gave the cashier (with a bad attitude) my BOGO coupon which is supposed to make the second blizzard $1 and it was $16!!!!!! SIXTEEN DOLLARS for ONE blizzard and a second $1 blizzard. The price is outrageous and the wait was so bad. Definitely won’t be going there again. Also DQ WHYYYYY do you think it’s okay to charge $16 for one blizzard?
PA
Paul Alejandro
6 days ago
5.0
Staff was friendly, Accomodating.
DW
Darrell Wingerak
Oct 21, 2025
1.0
Ordered a cheese burger and a soft drink on 10/21/26.
These guys make the best ice cream but, never, ever order a burger there. Mine was still cold like it had been made yesterday, put in a fridge and then dropped in a microwave today. The problem was they only gave it about 10 sec of microwave time. I fed mine to the seagulls.
Never again.
BB
Beep Boop
Oct 16, 2025
1.0
Got pinworms from their food, know for a fact it was from this place cause didn't have any signs before, and was diagnosed just 2 days later. Absolutely disgusting!
SH
Susanna Hamm
Oct 14, 2025
1.0
If you get your food , its good. But the service is absolutely pathetic, you can sit there at the drive thru window a long time and never see a person . And when you finally do and pay for your order you can sit again double the time till you finally get your food , like I said the service is absolutely pathetic, and ill never go to that location again. Ive been there a few times with bad service the last time I left before I even paid , the kids were getting very hungry and I couldn't wait longer
What are the hours of operation for Dairy Queen Grill & Chill in Saskatoon?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient pickup of your orders.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, and welcomes children.
Where is Dairy Queen Grill & Chill located?
It is located at 210-202 Primrose Dr inside Lawson Square Mall, Saskatoon, SK S7K 6Y6, Canada.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place orders for pickup online at https://www.dairyqueen.com/en-ca/order/pickup/n/27138/.
Are there outdoor seating options available at this Dairy Queen location?
Yes, outdoor seating is available for customers at this Dairy Queen Grill & Chill location.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Pizza Hut for more fast food options, Next Level Game Exchange for video games and electronics, or Little Shop Of Flowers for gifts and flowers after your meal.
Is there a nearby gym if I want to work out before or after grabbing a bite at Dairy Queen?
Yes, Snap Fitness Saskatoon gym is close by, offering a convenient option for fitness near Dairy Queen Grill & Chill.
What are some other dining options near Dairy Queen Grill & Chill?
Nearby dining options include Shawarma 786, Summer Roll Restaurant (Vietnamese cuisine), KFC for chicken, Subway sandwich shop, and 786 Shawarma.