Dairy Queen Grill & Chill

3.5
373 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
210-202 Primrose Dr, Saskatoon, SK
S7K 6Y6, Canada

Hours

Reviews

3.5
373 reviews
5 stars
123
4 stars
114
3 stars
33
2 stars
21
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews highlighted poor food quality, including cold, chewy burgers, melted ice cream, and unsanitary conditions.

Pricing Concerns

Numerous customers expressed frustration over high prices compared to other locations, with some feeling overcharged for subpar food.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some being friendly while others were described as rude or unprofessional.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary food handling.
  • AA
    Alexis
    2 days ago
    1.0
    I went to this Dairy Queen this morning and it took almost 20 minutes to get my food. The person in front of me was waiting for so long, then I got to the window and gave the cashier (with a bad attitude) my BOGO coupon which is supposed to make the second blizzard $1 and it was $16!!!!!! SIXTEEN DOLLARS for ONE blizzard and a second $1 blizzard. The price is outrageous and the wait was so bad. Definitely won’t be going there again. Also DQ WHYYYYY do you think it’s okay to charge $16 for one blizzard?
  • PA
    Paul Alejandro
    6 days ago
    5.0
    Staff was friendly, Accomodating.
  • DW
    Darrell Wingerak
    Oct 21, 2025
    1.0
    Ordered a cheese burger and a soft drink on 10/21/26. These guys make the best ice cream but, never, ever order a burger there. Mine was still cold like it had been made yesterday, put in a fridge and then dropped in a microwave today. The problem was they only gave it about 10 sec of microwave time. I fed mine to the seagulls. Never again.
  • BB
    Beep Boop
    Oct 16, 2025
    1.0
    Got pinworms from their food, know for a fact it was from this place cause didn't have any signs before, and was diagnosed just 2 days later. Absolutely disgusting!
  • SH
    Susanna Hamm
    Oct 14, 2025
    1.0
    If you get your food , its good. But the service is absolutely pathetic, you can sit there at the drive thru window a long time and never see a person . And when you finally do and pay for your order you can sit again double the time till you finally get your food , like I said the service is absolutely pathetic, and ill never go to that location again. Ive been there a few times with bad service the last time I left before I even paid , the kids were getting very hungry and I couldn't wait longer

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQcakes.com ice cream cakes.

What are the hours of operation for Dairy Queen Grill & Chill in Saskatoon?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.