Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
480 reviews
5 stars
220
4 stars
130
3 stars
55
2 stars
20
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is hit or miss, with complaints about cold or poorly prepared items, but some customers enjoyed specific menu items like Blizzards.
Cleanliness
The cleanliness of the location is frequently mentioned positively, though some reviews note dirty conditions, especially in the drive-thru.
Order Accuracy
There are numerous complaints about incorrect orders and items being unavailable, leading to customer frustration.
Wait Times
Customers frequently report long wait times in both the drive-thru and dining area, impacting their overall experience.
SS
Sukhveer Sidhu
5 days ago
5.0
The Blizzard was thick, creamy, and loaded with toppings. Perfect treat every time
LA
Levi A
Feb 19, 2026
1.0
I am extremely disappointed with my recent experience at Dairy Queen. I ordered a cake for a special occasion, and when we cut into it, we found a hair inside. This is completely unacceptable and frankly disturbing. Food safety and basic hygiene should be the bare minimum, especially for a product meant to celebrate an important event.
To make matters worse, when I brought the issue to the staff’s attention, they were dismissive and unfriendly. There was no genuine apology, no urgency, and no effort to properly resolve the situation. Instead of taking responsibility, the interaction felt cold and inconvenienced.
This experience ruined what was supposed to be a positive celebration. I expect much higher standards from a brand like Dairy Queen. I hope management takes food safety and customer service more seriously in the future.
SW
Sharlye Woods
Feb 6, 2026
5.0
Visited this place to get a birthday cake for my husband. The girl Navjot helped me a lot. I asked to change the wording on the cake again and again without getting frustrated she helped me. Great customer service!! All the employees are welcoming and the atmosphere is really nice, the place is very clean, and the cake was really tasty . Truly appreciated. Highly recommend!
MB
Macy Brown
Jan 31, 2026
1.0
THE STAFF IS INCREDIBLEY RUDE. Went there this Friday to get some treat for me and my son after his soccer game and they ended up running our day. BE RESPONSIBLE FOR WHAT YOU MAKE. TOTALLY DONT RECOMMEND
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 220 Slimmon Rd, Saskatoon, SK S7V 0L7, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have special holiday hours?
Yes, for example, it closes on December 25th and has reduced hours on November 11, December 24, 26, and 31.
What type of food does Dairy Queen Grill & Chill serve?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, and welcomes children and families.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, it has a drive-thru for convenient ordering and pickup.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online via their official website for pickup.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby you can visit Rayla's Bubble Tea Cafe for drinks, Snap Fitness if you want to work out, and Hana Nails and Spa for beauty treatments.
Are there nearby transit or service locations to help me find Dairy Queen Grill & Chill?
Yes, nearby locations include UPS Access Point for parcel services and CoinFlip Bitcoin ATM for cash and crypto access, which can help you locate the area.
Can I enjoy other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include TacoTime, Subway, Baghdad Restaurant, Boston Pizza, and Bento Sushi for a variety of cuisines.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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