Dairy Queen Grill & Chill

4.0
520 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
414 Ludlow Street, Saskatoon, SK
S7S 1M7, Canada

Hours

Reviews

4.0
520 reviews
5 stars
237
4 stars
157
3 stars
58
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted rude or unhelpful staff interactions, leading to a negative customer experience.

Food Quality

Inconsistencies in food quality were noted, including cold items, incorrect orders, and unsatisfactory portion sizes.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some customers appreciating cleanliness while others criticized the layout and noise levels.

Order Accuracy

Frequent issues with incorrect orders were reported, causing frustration among customers.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
  • YY
    Yvonne
    Dec 27, 2025
    1.0
    Visited this location on Dec 27 around 6:00 PM. I understand the coupon policy, but both staff on duty were rude and impatient. The way they spoke felt disrespectful, and the policy was not explained politely. I was with my two children and had planned to order additional items, but the interaction made us uncomfortable and I ended up leaving the store with my kids without ordering anything else. Customer service could definitely be improved.
  • J
    王Jin
    Nov 27, 2025
    3.0
    给孩子买一个汉堡一个暴风雪冰激凌,冰激凌味道不如以前
  • JS
    John-Michael & Melissa Stevens
    Nov 5, 2025
    3.0
    The atmosphere is okay, the restaurant is clean, the staff are friendly. The problem is when you order a grilled Chicken sandwich and you compare it to the advertised photo. No lettuce. Very sad looking.
  • LF
    Laurie Fantor
    Nov 1, 2025
    5.0
    good
  • DC
    Deb Cormack
    Oct 5, 2025
    2.0
    This was an order of fries and 4 chicken fingers ordered today at the drive thru. The few fries in the box were cold and tasted like they had been sitting out for awhile. I wouldn't recommend ordering this from this location.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu highlights at Dairy Queen Grill & Chill on 414 Ludlow Street?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Saskatoon?

The restaurant is open Monday to Friday from 10:00 AM to 10:00 PM, and Saturday and Sunday from 11:00 AM to 10:00 PM, with holiday hours varying on specific dates.