Multiple reviews highlighted rude or unhelpful staff interactions, leading to a negative customer experience.
Food Quality
Inconsistencies in food quality were noted, including cold items, incorrect orders, and unsatisfactory portion sizes.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers appreciating cleanliness while others criticized the layout and noise levels.
Order Accuracy
Frequent issues with incorrect orders were reported, causing frustration among customers.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
YY
Yvonne
Dec 27, 2025
1.0
Visited this location on Dec 27 around 6:00 PM. I understand the coupon policy, but both staff on duty were rude and impatient. The way they spoke felt disrespectful, and the policy was not explained politely.
I was with my two children and had planned to order additional items, but the interaction made us uncomfortable and I ended up leaving the store with my kids without ordering anything else.
Customer service could definitely be improved.
J
王Jin
Nov 27, 2025
3.0
给孩子买一个汉堡一个暴风雪冰激凌,冰激凌味道不如以前
JS
John-Michael & Melissa Stevens
Nov 5, 2025
3.0
The atmosphere is okay, the restaurant is clean, the staff are friendly. The problem is when you order a grilled Chicken sandwich and you compare it to the advertised photo. No lettuce. Very sad looking.
LF
Laurie Fantor
Nov 1, 2025
5.0
good
DC
Deb Cormack
Oct 5, 2025
2.0
This was an order of fries and 4 chicken fingers ordered today at the drive thru. The few fries in the box were cold and tasted like they had been sitting out for awhile. I wouldn't recommend ordering this from this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu highlights at Dairy Queen Grill & Chill on 414 Ludlow Street?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Saskatoon?
The restaurant is open Monday to Friday from 10:00 AM to 10:00 PM, and Saturday and Sunday from 11:00 AM to 10:00 PM, with holiday hours varying on specific dates.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it offers drive-thru service, indoor seating, and outdoor seating with facilities such as booster seats, high chairs, and wheelchair accessibility.
Is Dairy Queen Grill & Chill family-friendly and accessible to children?
Yes, the location is family-friendly, welcomes children, and provides amenities like booster seats and high chairs for kids.
Can I order online or get exclusive deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Saskatoon?
It is located at 414 Ludlow Street, Saskatoon, SK, S7S 1M7, Canada.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby options include Subway for sandwiches, Pizza 73 for pizza and chicken, and Jus Fruits for bubble tea and smoothies.
Are there convenient financial services near Dairy Queen Grill & Chill?
Yes, several financial service locations like TD Canada Trust Branch, TD Bank, BMO Bank of Montreal, and multiple TD Financial Planners are nearby.
What are some wellness and beauty services close to Dairy Queen Grill & Chill?
Nearby you can find Salons like Brow Down Beauty Bar, Christmas Barber Shop, Hair Affair, and wellness centers such as Attridge Chiropractic Wellness Clinic and Thrive Hearing Solutions.
How can I combine a visit to Dairy Queen Grill & Chill with local services or attractions?
You can enjoy a meal or a treat at Dairy Queen and then visit nearby shops like Bolt Mobile for phone services or Erindale Animal Hospital for pet care; also, you might want to explore nearby banking or health-related services.