KFC

Reviews

• JR

  Joy Reyes

  1 day ago
  1.0
  **$50 wasted on cold chicken, soggy onion rings, and terrible customer service.** This was my first time ordering through their website, which immediately charged a $7 fee. Fine—I proceeded with the order, but there was no option to add instructions for extra‑crunchy food. I called the store after placing the order and, after six attempts, someone finally answered. They casually told me they no longer do extra crunchy. That was the first disappointment. The employee’s dismissive, uninterested attitude was very apparent, so I just ended the call. I ordered the “exclusive” online deal: a 12‑piece meal with two single gravies and fries, and I upgraded the fries to onion rings. My delivery instructions clearly stated to hand the order directly to me and not leave it unattended. When we started getting hungry, I checked our camera and saw the order had been left outside—and the driver didn’t even ring the doorbell. The onion rings were not crunchy at all. The chicken looked like leftovers—cold and soggy. The app allowed me to select all dark meat, which I chose, yet I received four pieces of white meat instead of the full dark‑meat order. I also requested three forks, nine napkins, and nine ketchup packets, but none of these items were included. Bad food and bad service. This will definitely be my last time ordering from here.
• DD

  Donald

  6 days ago
  1.0
  This place has gone in the toilet! For one thing I ordered the Kyle Connor meal and asked to substitute the pickles for lettuce & they told me that would be a 50 cent charge. I declined but if they remove the pickles I don't get a discount. Then they gave me my drink cup & when I went over to the fountain machine there were bugs all over the counter and by the lids and straw holder. My fries were cold. My sandwich chicken was hot but the coating was soggy on one side. We've eaten there few times in the last year and the food has always been sub par. The gravy there is always runny & tasteless. The East location has excellent food every time we go there and their gravy is always great.
• KG

  Kyle Guillet

  Apr 19, 2026
  1.0
  Don’t waste your time. Staff ignores you. Food takes forever and is never ready on time. 1-2 people working max
• AL

  Alyssa Lindsay

  Apr 12, 2026
  1.0
  this place is dirty full of ants middle of winter nothing is cleaned regularly and the woman working the counter accused me and my friend of not paying after giving a fuss about giving us the receipt when she was the one who checked us out and it wasn’t even busy so there’s no way she didn’t recognize us. also gave our order to the wrong ppl after the man took our food into his car she chased him out and gave it to us refused to make new order even though the man had already been touching the food in the bag and had taken everything back out.
• CA

  Cristyl Arreglo

  Apr 6, 2026
  1.0
  The Drive Thru person is so rude. She didn’t hear our voice clearly in the speaker, so she lets us proceed to the window and acted very rude. She also didn’t give us napkins and fork. So we were having hard time eating our order. Didn’t responded to us after paying our order. Not even “you have a good day as well”. She’s an INDIAN woman by the way!!! We were in the Drive Thru April 06,2026 5 pm.

Frequently Asked Questions About KFC