McDonald's

3.3
1364 reviews
Take-out Drive-thru Curbside McDeliver®

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1955 Prince of Wales Dr, Regina, SK
S4Z 1A5, Canada

Hours

Reviews

3.3
1,364 reviews
5 stars
401
4 stars
297
3 stars
245
2 stars
108
1 star
313

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and unclean dining areas.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Order Accuracy

There were numerous instances of incorrect orders, missing items, and food not prepared as requested.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude service and a lack of professionalism.

Food Quality

Several reviews mentioned cold, poorly prepared food, with complaints about the freshness and taste of items.
  • AB
    Ahmed Baig
    5 days ago
    1.0
    I don’t usually leave bad reviews, but the service at this McDonald’s was honestly unacceptable. The staff looked like they didn’t want to be there, and the attitude showed. I waited way longer than I should have for a simple order, and when I finally got my food, it was wrong AND cold. No apology, no effort to fix it properly, just handed the bag back like it was an inconvenience. The tall guy was very rude and asked me personal questions. The restaurant itself wasn’t clean either — tables were dirty, garbage bins were overflowing, and no one seemed to care. For a place that’s supposed to be fast and consistent, this was one of the worst experiences I’ve had.
  • AK
    Andrew Klassen
    Nov 5, 2025
    1.0
    Smells like rotten milk by the pick up area and service is slow
  • LL
    Lana L
    Nov 2, 2025
    1.0
    The fan in the women’s bathroom has been broken for a year now!! I’ve told a multiple workers and I know I can’t be the only one. Fix the fan or put paper towels in for ppl to use. Gross.
  • IA
    ikechukwu akaelu
    Oct 18, 2025
    5.0
    Friendly welcome. Quick service.
  • TO
    Tim Olson
    Oct 8, 2025
    1.0
    This was hands-down the worst McDonald’s visit I’ve ever had. The food came out cold, soggy, and completely thrown together — my burger was missing half the toppings, the fries were limp and tasted old, and my drink was mostly ice. The staff looked miserable and acted like serving customers was an inconvenience. The restaurant itself was dirty — tables weren’t wiped, the floor was sticky, and the trash bins were overflowing. To make it worse, my order took over 15 minutes even though it wasn’t busy, and they still managed to get it wrong. I don’t expect fine dining from McDonald’s, but I at least expect it to be edible and clean. This location seriously needs better management and staff training. Definitely won’t be coming back.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1955 Prince of Wales Dr?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24 hours a day, 7 days a week.