Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables, floors, and bathrooms being a common complaint.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
Customer Experience
While some customers had positive experiences, many others reported frustration with the overall dining experience, including issues with order accuracy and staff behavior.
Family-Friendly
The establishment is noted for being a good place for families, particularly due to the PlayPlace, although cleanliness issues were still a concern.
JR
James Rusnak
Nov 14, 2025
3.0
Its all pretty faceless transactions, only time you have contact with a person, is getting your food.
We are at a MCDS in Rome, food was fantastically different than North Anerican Mcds.
This one however had the same, in my opinion crappy processed chicken sandwich, but 3xs the cost of Canada with the conversion
PM
Paul MacDonald
Nov 8, 2025
3.0
It's colder in the restaurant than it is outside. Do not have heat?
MM
Matt Malfair
Oct 26, 2025
3.0
What McDonald’s won’t give more then one dip with a 6 piece nugget meal or has turned off there pop machine and dose not offer refills. To top it off coke was weakly mixed and tasted watery
SH
senna hoffmann
Oct 11, 2025
5.0
Very comfortable setting, staff are always amazing. When there are any issues with the food or order, just show a little kindness and patience and then will easily help you out 😊
AP
aryan pandya
Sep 27, 2025
1.0
They should learn to keep there opinions to themselves and do what they are getting paid for i was there for my order and I heard them commenting on the taste I have in their own language, I was able to speak the same language so got to know what the comments were . Please be careful they might be doing with others as well