Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
596 reviews
5 stars
241
4 stars
181
3 stars
73
2 stars
40
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews indicated a decline in food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that portion sizes were decreasing.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like blizzards.
- HPHarshit Patel4 days ago1.0Evil store, i asked for no lettuce and they gave me dirty lettuce. What a suprise. The service wasnt even that good, watched as my order sat on the counter being treated as if it had the plague for about 10 minutes, until someone finally had the nerves to hand it to me. Not a very shebby experience
- JSJustin SchrohJan 4, 20265.0The best place for ice cream, blizzards, milkshakes, cakes, various frozen treats and hot food. DQ Rochdale is the best!
- CCChelleDec 26, 20253.0Lots of teenagers in here misbehaving themselves in the dining room. I get it they're young, but management needs to set boundaries on behavior when in the store. It's really gross hearing people belch at the top of their lungs while you try to eat. Once is fine, but seriously it becomes a song after awhile of belching. I had a teenage girl get in front of the debit machine to place her order as I went to pay. I was rushed along by the staff member. She was ordering fries. I was ordering a meal and considering buying a cake. I changed my mind after. Okay you're done here kind of attitude no thank you or nothing very polite. Another thing is the paper straw served in a plastic cup with a plastic lid. Why can't they make the cup and lid paper and save the environment and give me a plastic straw. It stopped working before I was finished my drink. Or at least give two straws. And two ketchup for my refried fries, are you kinding me. Why you guys refry fries it's gross. Stop it cause we know. Throw them out if you can't sell them in time.
- AAAmandaNov 14, 20251.0Pulled up to window, was given a price, told them that's not mine I made an online order "here's the name" for them to not pay attention to the order, they then turn around try giving us other ppls stuff. "That's not mine" was then said again "oh what's the name fore the order?" Gives name a second time. Then is asked "sorry what?" Cus she hasn't even fully opened the window this whole time. We then have to very loudly yell the name again as she continues to talk over us while we try to give a name for the 4th time. So you guys just don't check who's order is who's and just give people random items? Nice.
- SRStef ReedNov 6, 20253.0Food just isn't what it used to be. Burgers are much smaller. Sundaes are about 1/3 the size but 3 times the price.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, the location is family-friendly, offers booster seats and high chairs, and welcomes children.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location features a drive-thru service for convenient ordering and pickup.
Can customers place orders online or via mobile app?
Yes, customers can order online through the website and download the Dairy Queen mobile app for exclusive deals and mobile ordering.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available at this location.
How can nearby places like Vern's Pizza - Rochdale and Boston Pizza complement a visit to Dairy Queen Grill & Chill?
After enjoying meals or treats at Dairy Queen, customers can explore nearby dining options like Vern's Pizza - Rochdale and Boston Pizza for more variety in cuisine and social gatherings.
What nearby entertainment options are available around Dairy Queen Grill & Chill?
Nearby entertainment includes The Open Tap and The Tap Brewhouse and Liquor Store for brewery experiences, as well as video game stores like GameStop and EB Games for gaming enthusiasts.
Are there useful service and retail locations near Dairy Queen Grill & Chill?
Yes, customers can find services like Scotiabank, Capital Corner Dental, and shopping options such as Loom & Magpie vintage clothing store and Sobeys Liquor nearby.