Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Many reviews highlighted poor food quality, including small portion sizes, cold items, and overcooked products.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Feedback indicated a lack of friendly and helpful customer service, with some staff being described as rude or unresponsive.
Cleanliness and Environment
Some customers appreciated the cleanliness of the location, but others noted disorganization and a need for better management.
GR
Google Review
Oct 19, 2025
1.0
Ordered 2 Flame wraps and a DIET Pepsi...
Got given 2 Ranch wraps and a Regular Pepsi.
SE
Sermon Eulogy
Oct 5, 2025
1.0
You can feel the difference, they treat you not right.
RG
Ryan Geis
Sep 7, 2025
1.0
Edit: I wish I would have looked at the other reviews before coming here as they are true. Just like me.. This is the biggest rip of a chick strip basket I have ever gotten from any Dairy Queen. Holy wow. The smallest chicken strips. And maybe 20 fries. (No I didn't eat any, that how it was when I opened the box) Won't coming back here again. I recommend the Sask Dr location they actually give you a meal.
AS
Atlas SK
Sep 5, 2025
1.0
Just got the most wet and soggy bun on a burger ever. It completely disintegrated on the bottom, the onion rings were over cooked, burnt and were rock hard, almost chipped a tooth. And it's over priced. Never again..
PP
Poncsak
Aug 28, 2025
1.0
Got my order wrong... again. Asked for no ketchup no mustard. Employee writes down no ketchup no pickles. Money well wasted AGAIN. Straight into the trash.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Regina?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday to Wednesday and Sunday, and from 10:00 AM to 10:45 PM Thursday to Saturday.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com offerings at Dairy Queen.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, Dairy Queen has a drive-thru, seating, and is family-friendly, welcoming children.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can place an online order for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27018/ .
Is Dairy Queen Grill & Chill a good place for families with children?
Yes, Dairy Queen welcomes families and children, providing a family-friendly environment and kid-approved menu options.
Where is Dairy Queen Grill & Chill located in Regina?
It is located at 2080 Park St, Regina, SK, S4N 2G6, Canada.
Are there any nearby pharmacies or stores close to Dairy Queen Grill & Chill?
Yes, two Shoppers Drug Mart locations, offering pharmacy and convenience store services, are nearby for your health and shopping needs.
What dining options are available near Dairy Queen Grill & Chill?
Besides Dairy Queen, there are several nearby restaurants including Burger King Canada, Subway, Rose Garden Chinese Restaurant, Fired Up Grill, Little Caesars Pizza, Baba's Dough Box, Moxie's Restaurant, Bocados, and KFC.
Where can I go for beauty or hair services near Dairy Queen Grill & Chill?
Nearby beauty and hair services include Ultracuts Professional Haircare Centres and Base Studio beauty salon for your grooming and styling needs.
What other local services or shops are available around Dairy Queen Grill & Chill?
Nearby you can find Dulux Paints for home decor, Horizon Computer Solutions for IT support, Prairie Summit Shop for outdoor gear, Fire & Flower Cannabis Co., Canadian Prairie Imaging diagnostic services, and more.